Xbox store error

Discus and support Xbox store error in XBoX on Consoles to solve the problem; please fix this error that happened after your update. its been going 2 days now fdf9daa2-5b24-4cef-9972-dda837351be7 Discussion in 'XBoX on Consoles' started by UN Fenrir, Sep 23, 2017.

  1. UN Fenrir
    UN Fenrir Guest

    Xbox store error


    please fix this error that happened after your update. its been going 2 days now

    :)
     
    UN Fenrir, Sep 23, 2017
    #1
  2. cross44
    cross44 Guest
    Issue Buying BC Game Directly From XB1: L4D2

    Quick question, well two really. What was the error code? Did you ask google what the error code meant?

    Also, if the xbox is having status issues that can cause stupid error codes to drop. Usually though once you google the code you'll know what the issue is, and if the issue isn't related to the internet, i'd still hit up status page for xbox just to make sure.

    Which i'll do before i hit post. Xbox Live Service Status | Xbox Live Service Outage seems everything is normal right now, so hit us up with the error code, i'd try again though.
     
    cross44, Sep 23, 2017
    #2
  3. wwefnfurlife
    wwefnfurlife Guest
    Issue Buying BC Game Directly From XB1: L4D2

    So I'm having trouble buying L4D2 from the XB1 store on the console. I know you're supposed to be able to click show price and then go through the steps on buying it directly from the console. However, for some strange reason when I click show price, it brings up an error and tells me something like "you are unable to buy this game from the xbox one at this time. Please buy from the xbox 360 store" then it gives an error code. I've had no issues buying other games directly from the XB1. What's going on with this one?
     
    wwefnfurlife, Sep 23, 2017
    #3
  4. K0S Lizard Win User

    Xbox Store error

    Try making sure your network is good,if your networks good then try contacting xbox support

    https://support.xbox.com/
  5. kiraken Win User

    Xbox Store error

    Im getting the same error too and tried everything you did but also its happening on my windows 10 store. They need to hotfix this quick :/
  6. FlashSpirit3 Win User

    Xbox Store error

    https://gamefaqs.gamespot.com/boards/691088-xbox-one/7580339

    Hi again, I totally understand the store cant be uninstalled I have another link that worked for me in the past, is there an update for the Microsoft store in your download que ?
    Hey Scott, the post no longer exists on Gamespot. The link is invalid.
  7. FlashSpirit3 Win User

    Xbox Store error

    I am sorry that you are having problems with the store and my colleagues' links have been unhelpful (infact misleading and non-existent).

    The problem is known with the Microsoft and the solution is to reset the store, however, on the Xbox this solution is a little obtuse.

    First solution is to go to the settings selection and reset (but not factory reset) to your Xbox from the menu. That has been enough for most people.

    If not you will need to do a hard reset. Power off the box by holding the front panel button for 10s, unplug the unit for at least 10s. Then power up.

    Between the two, the success rate is nearly 99.9%. Keep in mind this procedure. It is used to fix a many problems that are related to setup, settings and stored data. It will not erase your games or affect your data on the cloud. Try to avoid a factory reset
    because you will have to download the games that are on your internal drive again. That brings up another point. An external drive for your games is recommended and the risk of an external drive going bad is the same or less than the internal (depending on
    the drive you get though).

    Let us know how this turns out. There are a few other solutions but they can get tricky to implement. I believe this will work.
  8. ScottBennison Win User

    Xbox Store error

    https://beta.support.xbox.com/help/games-apps/apps-help/xbox-one-app-wont-start

    Hi , please try these steps and if the problem continues, contact Microsoft support

    https://support.microsoft.com/en-gb
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Xbox store error

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