Xbox Store doesn't load any content.

Discus and support Xbox Store doesn't load any content. in XBoX on Consoles to solve the problem; Hi, i have a problem with my Xbox One. When i go to the Xbox Store and i would like to download/purchase something it doesn't load nothing. It... Discussion in 'XBoX on Consoles' started by ShutCelery17339, Mar 10, 2018.

  1. ShutCelery17339
    ShutCelery17339 Guest

    Xbox Store doesn't load any content.


    Hi,

    i have a problem with my Xbox One. When i go to the Xbox Store and i would like to download/purchase something it doesn't load nothing.

    It happened with every single game. For example i search for a game (Tera --> free to play), i click on it but the page doesn't load.

    Is it a problem with my Xbox ID and the server?

    Thank you for the help.

    :)
     
    ShutCelery17339, Mar 10, 2018
    #1
  2. Kushagui
    Kushagui Guest
    Microsoft Store doesn't load

    When I try to open Microsoft store to download or just to se the characteristics of a game it doesn't load anything , just appear the logo but never load nothing, please help
     
    Kushagui, Mar 10, 2018
    #2
  3. XBF Paul M
    XBF Paul M Guest
    Microsoft Store doesn't load

    Hiya, Kushagui!

    Paul from Xbox Forums Team here to assist with the issue, it looks like the Microsoft store currently isn't loading. Now is this on PC or Xbox One? If it's on the Xbox One console I suggest doing a

    Power Cycle     on the Xbox One. Also please be advised there is currently a
    service alert     for the market place. I hope this information helps resolve the issue.

    Happy Gaming!

    Paul Xbox Forums Team!
     
    XBF Paul M, Mar 10, 2018
    #3
  4. ShutCelery17339 Win User

    cannot buy from xbox marketplace

    Do you get an error message of any kind? (example: 0x--------)
    I have the same problem. I can't download/purchase any contents on the Xbox Store. Is it a problem with my Xbox One ID and server?

    I don't have any error message. When i search for a game, then I click on it, the page doesn't load.
  5. saves87 Win User

    New software is virtually unusable

    When the main menu loads up it constantly says connect to Xbox live so the store and other online viewable content is never accessible and when I connect it doesn't change anything
  6. XBF Diego M Win User

    Store doesn't load ingame

    Hey there!



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you again and have a great day!
  7. XBF Paul M Win User

    Microsoft Store doesn't load

    Hiya, Kushagui!

    Paul from Xbox Forums Team here to assist with the issue, it looks like the Microsoft store currently isn't loading. Now is this on PC or Xbox One? If it's on the Xbox One console I suggest doing a

    Power Cycle     on the Xbox One. Also please be advised there is currently a
    service alert     for the market place. I hope this information helps resolve the issue.

    Happy Gaming!

    Paul Xbox Forums Team!
  8. XBF Amber M Win User

    Store doesn't load ingame

    Hi Tr1N1Ty Impolex,

    Thanks for keeping us updated with your replies. In regard to the in-game store not showing up, or rather showing up darkened, making it difficult for you to make purchases in-game, can you please let us know if this is only in one game, or multiple
    games? Which game or games does this happen in relation to? Have you contacted the support for the game itself? How are you connected to the internet: wired or wireless? Are you getting any error messages or codes when this happens? Please provide us with
    a bit more detail so that we can tailor our support more specifically to this issue.

    Thanks in advance and we are awaiting your reply.
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Xbox Store doesn't load any content.

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