xbox store complaint

DAN FORZA PRO · Dec 1, 2016

when I pre ordered forza horizon 3 it said that I would get the forza motorsport 6 meguiars car pack and the a forza horizon 2 car pack

:)

SubZeroDude · Dec 1, 2016

Amazon order messed up, no GoW4 early access

Just cancel the order and get it on the Xbox Store. There you go, early access.Click to expand...
Click to expand...

I would but it already shipped. I called and emailed with complaints, so maybe I'll get coupons or something for future purchases

XBLRewards8 · Dec 1, 2016

Game arrived late and damaged!

Hello PerpetualJayman,

Unfortunately, we do not handle shipping complaints for Microsoft Store. This forum is only for Xbox Live Rewards issues. You may wish to reach out to support for that storefront at (https://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage)

Loraine Mon · Dec 2, 2016

Hi Dan,

To properly isolate your concern, may we ask if you are purchasing the game on Xbox One or Xbox 360?

Please provide us a link or a screenshot about this promo if available.

We're looking forward to your response.

Loraine Mon

Hi Dan,

To properly isolate your concern, may we ask if you are purchasing the game on Xbox One or Xbox 360?

Please provide us a link or a screenshot about this promo if available.

We're looking forward to your response.

Andrew is a God

Calling them out isn't allowed but I guess cheating/hacking is. File a complaint does nothing, it says I will not know the out come of the complaint. That means they say they will investigate it but in reality the complaint will go to some junk folder where
they store the rest of the complaints and unless my account gets hacked and by then it's too late. Unless xbox starts taking care of these losers on there first offense of hacking/cheating then they are going to find themselves in the same situation as the
PSN.

Baoth

Just an update on this - the online XBOX contact said to use the forums, and wouldn't give me any contact details in which to make a complaint, and the MS Store (UK) online told me to write a letter and send it to the USA!

Are you serious!? You have no way to deal with complaints or customer service electronically??

XBLRewards8

Hello PerpetualJayman,

Unfortunately, we do not handle shipping complaints for Microsoft Store. This forum is only for Xbox Live Rewards issues. You may wish to reach out to support for that storefront at (https://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage)

Baoth

Good luck with the MS Store. I've just been told to write a letter to the USA for my complaint!

xbox store complaint