Xbox stops then can't restart

Hi, Desmond. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please do the steps below in sequence to do a factory reset and let me know if it works:

- Unplug the network cable if you're using a wired network connection.

- Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds.

- Plug the power cord back in.

- Press and hold the BIND button (the one you use to sync controllers) and the EJECT button, and then press the Xbox button on the console.

- Continue holding the BIND and EJECT buttons for 10-15 seconds.

- Listen for two “power-up” tones a couple of seconds apart.

Note: If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

- You can release the BIND and EJECT buttons after the second power-up tone.

- The console should start and show the Troubleshooting screen

- Choose "reset this Xbox" and there you have an option to Keep Games and Apps (already downloaded) or to Remove Everything

If the above steps don't sort out the issue, please try the offline system update method by doing the steps from this link, https://support.xbox.com/en-US/help/hardware-ne....

You're welcome. I appreciate your time contacting us about the issue. Please let me know if you have any other concerns.

So far it's working good

Thanks

I am having the same issue where Netflix stops downloading at 79% and restarts. Eventually Xbox tells me "Can't download Netflix".

I have similar problem but for apps and it stops at 79% then restarts the download or it gets there and says can't connect