Xbox Stops Responding to Controller

I don't know if it's an issue with the system, or an issue with the controller, but while navigating the dashboard my Xbox stops responding to my controller. The light on the controller remains lit, but just stops working. I've tried resyncing, re-updating
the controller, removing and replacing the batteries, and restarting the Xbox but it continues to happen. The only time I can get it to work again is after a hard reboot of the console, and even then it takes more than one reboot to get the controller to work
again. The weird thing is that it only happens on the dashboard, and with apps, but so far not with games. Do i need a new controller? Is it covered by the warranty?

:)

 

Xbox App Streaming Controller Stops Responding

Hello,

I'm having the same issue, I'm streaming to my windows 10 on my laptop. The controller randomly stop working 20-30 mins. I have to stop the stream and reopen open it to get it to work again I've tried 3 different controllers and make sure each controller
is up to date.

 

Xbox App Streaming Controller Stops Responding

Hi Gpackets, We don't have any suggestions at this time on how to resolve this since this sounds like a unique issue. What would be of great help is if you can report this issue via Xbox App Beta using the "report a problem" so we can request and investigation
and inform the developers this issue is occurring with more than one person.

Thanks for the feedback,

Best