Xbox stereo headset mic suddenly stopped working mid conversation

Discus and support Xbox stereo headset mic suddenly stopped working mid conversation in XBoX on Consoles to solve the problem; I have the xbox one stereo headset and was in a party chat with two friends while playing Destiny the other day when suddenly my mic just stopped... Discussion in 'XBoX on Consoles' started by havalinaaa, May 13, 2015.

  1. havalinaaa
    havalinaaa Guest

    Xbox stereo headset mic suddenly stopped working mid conversation


    I have the xbox one stereo headset and was in a party chat with two friends while playing Destiny the other day when suddenly my mic just stopped working. I can still hear all game and chat sounds just fine but get no sound from my end, my mic icon doesn't
    move or light up at all. I have tried the following things to get it to work again to no avail:

    • ensured the mic wasn't muted (the button does light up if i press it and volume/chat mixer buttons still work just fine).
    • disconnected and reconnected the headset adapted from the controller
    • tried a different headset (Astro A40 and a pair of earbuds with mic)
    • reset the xbox by powering it off and unplugging for 10+ minutes
    • plugging in the headset adapter to a different controller/xbox
    • tried party chat with other people, tried fireteam chat
    • ensured my controllers were updated
    If I plug in my standard xbox chat headset it works just fine so I don't think it's the controller. I'm pretty sure it is the headset adapter but have no idea why it would just suddenly stop working. It worked in the party for over an hour before it just
    stopped.

    :)
     
    havalinaaa, May 13, 2015
    #1
  2. QuickDefeat
    QuickDefeat Guest
    XBOne Stereo headset mic not working (all xbox mics unreliable)

    This is so frustrating. My mom has bought me 3 headsets for my XBox to replace mics that stopped working before finally shelling out the big buck $60 for the XboxOne Stereo headset; hopefully to end the persistent problems with the mic breaking. Now
    my mic on the XBoxOne Stereo headset just stopped working. None of the troubleshooting works to resolve the problem. I thought headsets with mics were simple technology, why can't Microsoft get right and durable enough to last. Or, is that the point...to
    keep us pressuring our parents to buy these expensive headsets. Extremely Frustrated!!
     
    QuickDefeat, May 13, 2015
    #2
  3. StancevD
    StancevD Guest
    Stereo headset randomly stopped working

    My Stereo headset randomly stopped working last night. I was in a party with a few people, it was working fine, but at some point the mic just simply stopped working. I can still hear through the headset, but the mic won't pick anything up. Both of my controllers
    are updated (I've tried both), console is up to date, I tried hard reset on the console, unplugging the power cord, waiting a few minutes and plugging it back in, deleting my account and redownloading it, deleting the alternate MAC address as I saw somebody
    mention that as well.

    I'm just confused as to why it'd be working then suddenly stop.
     
    StancevD, May 13, 2015
    #3
  4. havalinaaa
    havalinaaa Guest

    Xbox stereo headset mic suddenly stopped working mid conversation

    To clarify, I have the official xbox headset adapter.
     
    havalinaaa, May 13, 2015
    #4
  5. antfros
    antfros Guest
    Me too. Standart work well but stereo mic no work. I try two controllers but the same
     
    antfros, May 13, 2015
    #5
  6. havalinaaa
    havalinaaa Guest
    So I bought a new adapter and the official xbox stereo headset still wouldn't work but the astro a40's did for a few days, then tonight same exact thing. Mid conversation the mic stopped working. Where's my support, xbox?
     
    havalinaaa, May 17, 2015
    #6
  7. Norrissa
    Norrissa Guest
    Stereo Headset Adapter issues and questions

    If you have a question or problem using the Stereo Headset Adapter, see the following topics.

    Stereo Headset Adapter isn’t working

    If your Stereo Headset Adapter isn’t functioning well, check the following:

    Have you updated your controller’s software to support the Stereo Headset Adapter?

    Make sure your controller has fresh batteries. When the batteries get weak, some controller functions like audio and rumble get turned off to conserve the remaining power.

    Make sure your headset adapter is firmly plugged into your controller and that your stereo headset’s 3.5-mm cable is securely plugged into the headset adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    If the mute light comes on and you have updated your controller but your headset isn’t working, consult the manual or manufacturer.

    Try your Stereo Headset Adapter on another controller if you can. If the adapter works on the second controller, try updating the first controller again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online
    Service Center.

    These steps were found at
    support.xbox.com/.../stereo-headset-adapter
     
    Norrissa, May 18, 2015
    #7
  8. herbalizer30
    herbalizer30 Guest

    Xbox stereo headset mic suddenly stopped working mid conversation

    Try holding the power button on your console for 10 seconds until it turns off, leave for 30 secs then turning it back on, that's how I solve this issue anyway. Hope this works
     
    herbalizer30, Oct 31, 2018
    #8
  9. havalinaaa Win User

    Xbox stereo headset mic suddenly stopped working mid conversation

    So I bought a new adapter and the official xbox stereo headset still wouldn't work but the astro a40's did for a few days, then tonight same exact thing. Mid conversation the mic stopped working. Where's my support, xbox?
  10. herbalizer30 Win User

    Xbox stereo headset mic suddenly stopped working mid conversation

    Try holding the power button on your console for 10 seconds until it turns off, leave for 30 secs then turning it back on, that's how I solve this issue anyway. Hope this works
  11. antfros Win User

    Xbox stereo headset mic suddenly stopped working mid conversation

    Me too. Standart work well but stereo mic no work. I try two controllers but the same
  12. havalinaaa Win User

    Xbox stereo headset mic suddenly stopped working mid conversation

    To clarify, I have the official xbox headset adapter.
  13. Norrissa Win User

    Xbox stereo headset mic suddenly stopped working mid conversation

    Stereo Headset Adapter issues and questions

    If you have a question or problem using the Stereo Headset Adapter, see the following topics.

    Stereo Headset Adapter isn’t working

    If your Stereo Headset Adapter isn’t functioning well, check the following:

    Have you updated your controller’s software to support the Stereo Headset Adapter?

    Make sure your controller has fresh batteries. When the batteries get weak, some controller functions like audio and rumble get turned off to conserve the remaining power.

    Make sure your headset adapter is firmly plugged into your controller and that your stereo headset’s 3.5-mm cable is securely plugged into the headset adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    If the mute light comes on and you have updated your controller but your headset isn’t working, consult the manual or manufacturer.

    Try your Stereo Headset Adapter on another controller if you can. If the adapter works on the second controller, try updating the first controller again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online
    Service Center.

    These steps were found at
    support.xbox.com/.../stereo-headset-adapter
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Xbox stereo headset mic suddenly stopped working mid conversation

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