Xbox status problems

Thank you so much for your patience with me I eagerly await there response

They are currently on YouTube. Also some friends appear online when they are not. As far as I can tell anywhere where a status is displayed it is incorrect. The Xbox mobile app, the app on my pc, and on my Xbox itself. The friend seen in the image is also experiencing the same issue. As well as 3 others across the country. I fear is an entire server issue thing

Hello Rachael Gumbs,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We know how important it is for you to inform or show to your favorites/friends that you are online and is playing on specific game. Let us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

May we confirm first, if you are playing on Windows device? If yes, we do have a way to add automatically/manually the games to your list so that Xbox Status will show the game you are playing.

If a game or program isn't automatically added, you can manually add it to your collection by selecting My games and then selecting Add a game from your PC.

You'll see a scrollable list of all Win32 games and programs that have Start menu shortcuts. From the list, find what you want to add to your My games menu so you can quickly browse for and launch the games you want to play or programs you want to use.

Once you've selected your choices, select Add selected games at the bottom of the pop-up window.

Your games and programs are now added to your list.

If a game or program doesn’t appear in your scrollable list, you haven't added a shortcut to the Start menu. To add your game, you'll need to create a Start menu shortcut. This can be done in several ways:

Uninstall and reinstall your game

Most Win32 PC games and programs give you the option during install to add a Start menu shortcut or a desktop shortcut. If you didn’t add a shortcut when you installed your game, uninstall and reinstall the game, and then create the shortcut when prompted.

Note At this time, the “Add a game from your PC” feature doesn't recognize desktop shortcuts, but you can use the desktop shortcut to create a Start menu shortcut so you can add your game to the My games list in the Xbox Console Companion app.

Use a desktop shortcut to create a Start menu shortcut

Open File Explorer and copy and paste the following path into the file path bar:

%userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\

This is the Start menu shortcut location. You now can copy and paste your desktop shortcut into this file location.

If the Xbox Console Companion app is still open, close and restart the app. The new programs will now appear in the “Add a game from your PC” list.

Please see the support article for steps- How to manage the My games list in the Xbox Console Companion app on Windows 10 | Xbox Support

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Alright I have done as you said thanks again

Hello Apollo ☀,

Based on your description, you are seeing your friends as Online (Home) on Xbox Status while they are playing Overwatch. That seems to be the same scenario of the thread you previously replied on and to ensure you and your friends will correctly shows what you are playing while online, please read the steps below:

If a game or program isn't automatically added, you can manually add it to your collection by selecting My games and then selecting Add a game from your PC.

You'll see a scrollable list of all Win32 games and programs that have Start menu shortcuts. From the list, find what you want to add to your My games menu so you can quickly browse for and launch the games you want to play or programs you want to use.

Once you've selected your choices, select Add selected games at the bottom of the pop-up window.

Your games and programs are now added to your list.

If a game or program doesn’t appear in your scrollable list, you haven't added a shortcut to the Start menu. To add your game, you'll need to create a Start menu shortcut. This can be done in several ways:

Uninstall and reinstall your game

Most Win32 PC games and programs give you the option during install to add a Start menu shortcut or a desktop shortcut. If you didn’t add a shortcut when you installed your game, uninstall and reinstall the game, and then create the shortcut when prompted.

Note At this time, the “Add a game from your PC” feature doesn't recognize desktop shortcuts, but you can use the desktop shortcut to create a Start menu shortcut so you can add your game to the My games list in the Xbox Console Companion app.

Use a desktop shortcut to create a Start menu shortcut

Open File Explorer and copy and paste the following path into the file path bar:

%userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\

This is the Start menu shortcut location. You now can copy and paste your desktop shortcut into this file location.

If the Xbox Console Companion app is still open, close and restart the app. The new programs will now appear in the “Add a game from your PC” list.

Please see the support article for steps- How to manage the My games list in the Xbox Console Companion app on Windows 10 | Xbox Support

Try and please update us on how it went.

Regards,