Xbox Speaker Audio Format Changing after Headset Use

This does not occur if I connect the same headset via wire/headphone jack to the controller.

It only occurs when connected wirelessly to the Xbox one S.

Please fix.

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

1. Press the Xbox button to open the guide and select System >
   Settings.
2. Select Display & sound, then from the headset audio options, select
   Stereo Uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
restore the headset format you’ve chosen.

If you’re still having problems switching between speakers and headset on Xbox One, check the headset/speakers manufacturer’s website for more info.

Let us know with a reply how it goes!

Yeah, I tried all of that, nothing works. Switching between audio formats makes it glitch and waiting a second resets it but it still only works on stereo and 5.1 but the Atmos works FINE on movies, Dolby App etc. Atmos works, just not in games. Its clearly
an Xbox issue.

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

1. Press the Xbox button to open the guide and select System >
   Settings.
2. Select Display & sound, then from the headset audio options, select
   Stereo Uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
restore the headset format you’ve chosen.

If you’re still having problems switching between speakers and headset on Xbox One, check the headset/speakers manufacturer’s website for more info.

Let us know with a reply how it goes!

Thx for the answer!

Does your monitor have built in speakers?

Nope

Do you have a headset you can try to see if you get sound that way?

I'm always using a headset and I've tried different ones on different controllers. The sound still works when you are not running any game or app. but as soon a game starts there is no sound.

What are your actual settings for audio?

Speaker audio:

HDMI audio - Headset format

Optical audio - Headset format

Bitstream format - Off

Headset audio:

Headset format - Windows Sonic for Headphones

Using HDMI or optica audio headset, not checked = no

Then it says:

"All audio is optimised for headsets right now. Once you unplug your headset, it'll go back to normal."

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

1. Press the Xbox button to open the guide and select System >Settings.
   
2. Select Display & sound, then from the headset audio options, select
   Stereo Uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
restore the headset format you’ve chosen.

If you’re still having problems getting Dolby Atmos to work on Xbox One, check the headset/speakers manufacturer’s website for more info.

Let us know with a reply how it goes!