Xbox smartglass tv/cable remote feature not functioning

While watching TV, SmartGlass provides simple remote control functionality of play/pause/skip etc. as well as control TV volume. We are investigating additional functionality to add in the future.

Per this
FAQ for SmartGlass it does not yet seem like it can change channels. You would therefore need the controller.

[quote user="SmartGlass FAQ"]

Q: Why can’t I see the OneGuide within SmartGlass?

A: Xbox One SmartGlass supports the ability to control your TV’s volume as well as pause/skip live TV/DVR content. We're excited about the SmartGlass features available at launch and look forward to bringing more amazing SmartGlass features to our customers
in the future, including OneGuide and universal remote support.

Q: When will OneGuide be available on SmartGlass?

A: We are excited to bring additional features and functionality to SmartGlass in the future, but have nothing specific to announce at this time.

[/quote]

Kinect and Smartglass aren't universal remotes.

I have 4 consoles, a cable box, a Roku, surround sound system and TV in my entertainment center. Logitech Harmony remotes will control up to 15 platforms at a time, the Kinect and Smartglass are useless beyond the One and anything hooked directly into it.

I think thats a little misunderstanding. The One can not react on the remote commands from your cable or tv remotes at all.

The One is able to send these remote commands itself and act as a remote control that way. So you are able to use smartglass as universal remote to control your devices via the One or use voice commands to do the same with the kinect. But you cannot use
your remotes to do anything on the One.

Of course you can use your remote controls to send commands to the respective device even if the One is configured to control them. It's more like you can choose to control your TV and cable box with the One (with Kinect, Smartglass or controller ) AND/OR
your usual remotes.

I have it. The preview only works on Windows 8 devices, Windows Phone devices, and Android devices.





What’s new in this preview?

• OneGuide support is now built into the Xbox One SmartGlass app!Improved text input awareness – The keyboard in SmartGlass now displays any time the onscreen keyboard is displayed on the Xbox One console, to make text
  input easier.
  • View what’s on TV without interrupting what you’re doing on your Xbox One
    
  • Change TV channels on your Xbox One through OneGuide on SmartGlass
    
  • Find and favorite TV Channels
  • TV Universal Remote Control to control your Cable Box and TV
    
• Compare achievements – Compare your achievements for a game against what your friend has completed (This feature is currently available only on the Windows Phone 8 and Android versions of the SmartGlass update preview,
  for now.)
• Reorder your pins – Go to the Pins Hub in SmartGlass to drag and drop the order of your pins on the Xbox One console (This feature is currently available only on the Android version of the SmartGlass update preview, for
  now.)
• Updated game clip view count
  – SmartGlass now properly increments the view count of your Game Clips that you watched (This feature is currently available only on the Android version of the SmartGlass update preview, for now.)