Xbox slim 4GB model displaying solid red light when powered on

Discus and support Xbox slim 4GB model displaying solid red light when powered on in XBoX on Consoles to solve the problem; For the last month or so, whilst using the Xbox Slim console for games, applications and watching movies the console would freeze and become... Discussion in 'XBoX on Consoles' started by Lewis iz Fit, Aug 13, 2014.

  1. Lewis iz Fit
    Lewis iz Fit Guest

    Xbox slim 4GB model displaying solid red light when powered on


    For the last month or so, whilst using the Xbox Slim console for games, applications and watching movies the console would freeze and become unresponsive, the only way to resole the problem was to restart the console. However in the last week, Upon powering
    on the console, it will display a green light for ~10 seconds and will then display a solid red light. The console is also no longer displaying an image on the television screen, however the disc tray will still work whilst the light is green.

    Since setting up the console it has not been moved or tampered with in any way, and has only been used for playing games, using applications and watching films, and as the console is a little over a year old it seems ridiculous that it is now completely
    unresponsive and unusable.

    I have currently tried replacing the power supply, changing the power outlet that the power supply is connected to, replacing the hard drive, removing the hard drive completely, disconnecting all of the accessories and I have ensured that the console is
    located in a well ventilated area. All of these solutions (that are stated on the Xbox support website: Xbox 360 : Console) have unfortunately
    failed to work.

    Upon using the Xbox Warranty checker I discovered that the warranty for this particular console was only valid up until January 2014, Meaning that I will now be forced to pay for a repair by Microsoft for a fault that has clearly been caused by faulty hardware
    and through no fault of my own which I do not agree with and currently can not afford. Is there anything else I can do?

    :)
     
    Lewis iz Fit, Aug 13, 2014
    #1
  2. DekeMartin
    DekeMartin Guest
    question

    You can also take a look at your power supply light. If it's anything other than orange (when powered down), or green (when it's powered up), like ... red, then you've probably got a problem.

    I don't own a slim model, so I can't verify this 100%. That's how it would be on a larger model at least.
     
    DekeMartin, Aug 13, 2014
    #2
  3. Cloudhauler
    Cloudhauler Guest
    Solid red light on console, solid orange light on power brick

    During a thunder storm the other night, my xbox 360 slim, as well as my TV and other devices in the same outlet powered off. My house did not lose power, so I believe what happened to be a power surge. Now my when I power on my xbox, I get a solid red light
    and a blank screen. I tried taking out the HDD. I tried disconnecting/reconnecting cords. I tried a different outlet. I read if all that fails, I need a new power brick....but my power brick has a solid orange light. Not red. Not flashing. Help me please.
    Could the power brick still be the problem if it has a solid orange light?
     
    Cloudhauler, Aug 13, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Xbox slim 4GB model displaying solid red light when powered on

    onyxishere, Aug 13, 2014
    #4
  5. Lewis iz Fit
    Lewis iz Fit Guest
    That is the same link that I have already posted within my request, where I state that I have already tried all of those methods.

    I would appreciate an actual response not just a copy and pasted link.
     
    Lewis iz Fit, Aug 13, 2014
    #5
  6. onyxishere
    onyxishere Guest
    Sorry, I seem to have missed that link when I read your post originally. However, as the link suggested, if the steps provided do not work then you will need to request a repair of the console.

    https://myservice.xbox.com/
     
    onyxishere, Oct 31, 2018
    #6
  7. Lewis iz Fit Win User

    Xbox slim 4GB model displaying solid red light when powered on

    That is the same link that I have already posted within my request, where I state that I have already tried all of those methods.

    I would appreciate an actual response not just a copy and pasted link.
  8. onyxishere Win User

    Xbox slim 4GB model displaying solid red light when powered on

    Sorry, I seem to have missed that link when I read your post originally. However, as the link suggested, if the steps provided do not work then you will need to request a repair of the console.

    https://myservice.xbox.com/
  9. onyxishere Win User

    Xbox slim 4GB model displaying solid red light when powered on

  10. zombi5555555 Win User

    Support required for my Xbox 360 E 4 Gb

    Just to ask, how many red rings are there if it's an older console? If it's a slim, do you get a flashing red light or a solid red light?
  11. DekeMartin Win User

    question

    You can also take a look at your power supply light. If it's anything other than orange (when powered down), or green (when it's powered up), like ... red, then you've probably got a problem.

    I don't own a slim model, so I can't verify this 100%. That's how it would be on a larger model at least.
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Xbox slim 4GB model displaying solid red light when powered on

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