Xbox shutting down when playing game

Hello, thank you for replying but yes as of now my xbox is not turning off but it will most likely start the problem again.



I left the xbox for about 6-7 months without using then once I started the problem began to occur and hasn’t stopped.

There is no error messages or anything it would simply turn off without notice

Hello

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Thank you for your understanding.

Respectfully

Leonardo_Y

Microsoft Moderator

Hi,

Greetings!

Thank you for posting in Xbox forums.

Based on your description, it seems that your Xbox completely shut down after playing any games over 20 minutes. Yes, It may be because it’s not getting enough ventilation, or there may be a problem with the power supply. Let's work on this together.

To better understand the situation, we would like to ask these questions, such as:

• What Xbox device are you using?
  
• Are you getting error message/code when your Xbox shuts down?
  
• When did this problem started?
  

Kindly check the troubleshooting method on this support article Troubleshoot Xbox console unexpectedly turning off | Xbox Support

. You might have performed some of the troubleshooting on this link, just feel free to skip it.

We may recommend some other troubleshooting once we have an answer to our questions above.

Sincerely,

Leonardo_Y

When in the future they decide shut down xbox live for the 360, I suggest before they shut down, download your games to your console just to be safe. You can still play them offline and on system link.

Well lots of the games are old. Does suck when they shut them down then stuck playing offline only. I was ticked off when they shut down Battlefield 2 Modern Combat for 360. Was excellent game.