Xbox Shuts Off at Random Times

Discus and support Xbox Shuts Off at Random Times in XBoX on Consoles to solve the problem; So I was given an Xbox to fix and I needed more thoughts. I have noticed the Xbox will shut off at random times, either upon plugging it in or hours... Discussion in 'XBoX on Consoles' started by S.H. Gaming, Jul 17, 2021.

  1. S.H. Gaming
    S.H. Gaming Guest

    Xbox Shuts Off at Random Times


    So I was given an Xbox to fix and I needed more thoughts. I have noticed the Xbox will shut off at random times, either upon plugging it in or hours later. For example, the Xbox ran for 4 days before it shut off randomly. Then I unplugged the power brick from the Xbox and the outlet and plugged it back in. When I plugged it in to the Xbox, the LED indicator on the brick went from white, to orange, and then it went dark completely. This all happened within 5 seconds when it was plugged in to the Xbox. I have also tried other outlets in the house and have had no luck. Any thoughts?

    :)
     
    S.H. Gaming, Jul 17, 2021
    #1
  2. S.H. Gaming Win User

    Xbox Shuts Off at Random Times

    This is also the origional Xbox One Console
  3. pinkMISTdemon Win User

    Xbox 1 shuts off at random times

    Hello again,

    Clearing the system cache might solve the issue, however, if your console is setup to shut down after a predesignated amount of time, that would be the source of the problem.

    Is your console set up to shut down after 1 Hour of Inactivity?
  4. PumpkinHead76 Win User

    Xbox 1 shuts off at random times

    I have not cleared my system cache and it states no controller update at this time. I have never updated my controller.. It started happening after the last update.
  5. pinkMISTdemon Win User

    Xbox 1 shuts off at random times

    Good morning PumkinHead,

    So we are able to pin point the issue and get it resolved quickly, I have some questions that I would like to ask:

    1. About how long ago did this begin happening?
    2. Have you cleared your System Cache recently?
    3. Is your/Are your controller(s) updated?
    4. Is your console in a well-ventilated area free of debris and other heat sources?
    And for future references, please refrain from vulgarities and substitutions. Keep it keep, keep it friendly. Thanks!
  6. gds1972 Win User

    Random Shut Off

    Hi

    Firstly can you please connect the console directly to a wall outlet as connecting the console to a power brick or surge protector can cause performance issues with the console. After this can you please try following the steps guided by

    this support page
    and hopefully this will resolve your issue.
Thema:

Xbox Shuts Off at Random Times

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