Xbox showing 0 Friends (After Hard reset)

Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Make sure that you're signed in under the correct account that you previously used on your Xbox Console.

Once confirmed and they're still not showing up, please perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

My Xbox says I have 0 friends online, then after a while they start reappearing, but usually by the third friend online they go back to 0. Also, I can hear people in parties and I’ve reset completely. Please help!

I have had the same problem and they say it is fixed but it still says 0 friends, when my friend sent me a picture that shows a ton of people online.

same issues here could not show friends list or achievements, then could not sign on, now everything is reset to %0

Hey there, my name's Jay... I am having the similar malfunctions with my friends list today. I am writing to ask if you ever found a solution for the issue?

I've been having the same issue today. It shows all of my friends Offline, even though about 90 of them are Online at any given time. And I also found that if I viewed their profile, it says "Add Friend" on it, even though they are already, definitely,
my friend lol. It's being quite buggy today. I've done 2 hard resets myself but it's still acting strange. Hopefully all of this gets itself fixed soon. I'm really hoping that the next generation of consoles doesn't have these problems, as they are quite constant
for me all the time. Good luck to you!