Xbox Setup Issues after Factory Reset

Discus and support Xbox Setup Issues after Factory Reset in XboX Insiders to solve the problem; Hi I recently factory reset my Xbox one x due to issues with my hardware crashing, However when I try to connect to the internet on my Xbox it does... Discussion in 'XboX Insiders' started by /u/TwiiSteDJoKeR7, May 3, 2021.

  1. Xbox Setup Issues after Factory Reset


    Hi

    I recently factory reset my Xbox one x due to issues with my hardware crashing, However when I try to connect to the internet on my Xbox it does not work, despite it working prior to the reset. The problem has persisted for at least an hour, so I can't move past the setup phase. Alongside this issue, whenever I try to set up my Xbox via the app during the connecting phase it disconnects me from my wifi and gives me no option to use my mobile data. Is there a reason for this? or should I simply reset my router and modem for 5 mins. Also to clarify I am using wireless internet due to house placement and I'm in the alpha skip ahead.

    submitted by /u/TwiiSteDJoKeR7
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    /u/TwiiSteDJoKeR7, May 3, 2021
    #1
  2. CarTzy Win User

    Factory reset new user setup issues

    Hello Mike Leventry,

    Thank you for posting in the Microsoft Community.

    We recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

    To contact live support, please follow the guide below:

    1. Please use this link: Contact us | Xbox Support
      1. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
      2. If not, please select the country/region it is showing and select the correct one among the list.
      3. Make sure to use to check the available contact times of the support.
      4. Select the "Contact Us" button
      5. Select the drop-down menu options that will match your concern.
      6. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
      7. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
      8. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
      9. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  3. BeAsT6197 Win User

    Xbox one x update error

    Same error code after factory reset on the unpdate page on setup.
  4. Rostom L Win User

    Does reset and keep my games and apps get rid of accounts?

    Hi there!

    Yes, doing a factory reset remove your accounts & settings and home Xbox associations also known as game sharing. You will have to manually add your accounts and setup home Xbox again after a factory reset.
  5. CRUX REDIGO Win User

    Cannot sign in to Live- Error Code 0x80a40019

    Hi Chris!

    Thank you for your response.

    I am unable to test the system on another network, but did not have any issues connecting to the internet before/after the soft factory reset.

    After the reset and going through setup I received the following error when my console tried to setup Live.

    "Try again in a while

    Sorry, looks like our service isn't working right. To check Xbox Live status, go to https://support.xbox.com"
  6. Geth Win User

    Cant Connect to Xbox Live on Wireless

    Sounds like the age is finally getting to it.

    If the other Xbox is setup the same way with no issues.

    If a power cycle or hard reset doesn't fix it, you may need to factory reset it.

    If that doesn't work, its the Xbox.
Thema:

Xbox Setup Issues after Factory Reset

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