Xbox Settings say console is connected, but won't sign in to XBL

Discus and support Xbox Settings say console is connected, but won't sign in to XBL in XBoX on Consoles to solve the problem; I have 2 Xbox Ones. One of them is connected to Xbox Live just fine, however the other will not connect. I checked the Network Settings and tested my... Discussion in 'XBoX on Consoles' started by PFC G0D, Feb 25, 2016.

  1. PFC G0D
    PFC G0D Guest

    Xbox Settings say console is connected, but won't sign in to XBL


    I have 2 Xbox Ones. One of them is connected to Xbox Live just fine, however the other will not connect. I checked the Network Settings and tested my connection and the console says I'm connected and all services are available. But the home screen says I'm
    not connected and when I select "Connect to Xbox Live" nothing happens.

    I've performed the following troubleshooting steps:

    - Cold booted the console

    - Power cycled modem

    - Changed ethernet ports

    I feel I've done everything short of a factory reset. Any suggestions that will keep me from needing to do that are much appreciated.

    Thanks!

    :)
     
    PFC G0D, Feb 25, 2016
    #1
  2. Xbox one error code re not connecting to network

    My son's is trying to sign into xbox live and we get an error code 0x800704cf saying need to be connected to the network.

    We've tested the network settings and overall the xbox says it is connected to the network but won't allow any sign in to xbox live?

    Any suggestions? Thanks in advance....
     
    EmptyStatue2489, Feb 25, 2016
    #2
  3. Cainophobia
    Cainophobia Guest
    Can't connect.

    About an hour or so ago, I was disconnected from XBL. I tried to sign back in, to have my console say "Your connection to Xbox LIVE has been lost. Please sign in again.". So, I did. Said the same thing. Tested my connection, everything checks out fine. Even
    says i'm connected to XBL. Except I can't sign in. Already used the troubleshooting on the site. Didn't help at all.
     
    Cainophobia, Feb 25, 2016
    #3
  4. Boricua Fury
    Boricua Fury Guest

    Xbox Settings say console is connected, but won't sign in to XBL

    I'm having this issue right now myself. I see my friends list but my Xbox acts like it's offline. Right after i thought this Live trouble was fixed too...
     
    Boricua Fury, Feb 25, 2016
    #4
  5. Shurman414
    Shurman414 Guest
    I was having the same issue as both of you guys, My Xbox was connected to the internet and both the network and multiplayer connections were fine, but live would not connect. What worked for me was to sign out and then sign back in, everything came back
    online instantly.

    (noteXbox Settings say console is connected, but won't sign in to XBL :) I had recently changed my Microsoft account password so I'm not sure if that had anything to do with it.
     
    Shurman414, Feb 25, 2016
    #5
  6. timbertron
    timbertron Guest
    Hi,

    Go to settings, network settings, advanced settings, Alternate MAC address, clear, restart console.

    I have this issue every 3 to 4 times I turn my Xbox One on. It's very annoying. Can someone from Xbox support please advise a permanent fix for this? The issue begun with the new Windows 10 dash last year.

    Thanks,

    Tim
     
    timbertron, Feb 25, 2016
    #6
  7. KB Hogosha
    KB Hogosha Guest
    PFC God I am having the same issue this morning.
     
    KB Hogosha, Feb 26, 2016
    #7
  8. Xbox Settings say console is connected, but won't sign in to XBL

    If "sign out and sign back in " dosent work , remove the profile frome the console , then shut down everything , xbox ,modem and router...when it all comes back up , re add the profile....
     
    RobertBuckalew, Feb 26, 2016
    #8
  9. Thanks Shurman, been having the same issue as everyone on here - I tried signing out and back in and it signed me in straight away - if anyone else is having trouble, I recommend trying this - never even thought of a simple sign out.
     
    spArkingblAde, Feb 27, 2016
    #9
  10. Goldbar7
    Goldbar7 Guest
    Finally, someone with the same issue as me. Can do everything normally for a while. Then, Can't access store, party, messages. Can't play games, can't use Internet: Yet, I still have my friends list, and troubleshooting says there are no issues. Had this
    since about Christmas 2015. Hate it so much.

    Signing out and signing back in works for a while, then it goes back to not being able to do much of anything.
     
    Goldbar7, Feb 27, 2016
    #10
  11. @Goldbar, try what I listed above if signing out dosent last for long ....remove your profile, shut everything down, then re add your profile. ...
     
    RobertBuckalew, Feb 27, 2016
    #11
  12. UB3RSAGE
    UB3RSAGE Guest
    Signed out and back in with password prompt and im golden!
     
    UB3RSAGE, Feb 27, 2016
    #12
  13. Goldbar7
    Goldbar7 Guest

    Xbox Settings say console is connected, but won't sign in to XBL

    @Bimnog Thanks for trying, but I'm afraid this didn't work. Just did what said it does after a while of playing.

    I don't know if it was luck, but it seemed to last longer to happen though.
     
    Goldbar7, Feb 27, 2016
    #13
  14. PROXAK
    PROXAK Guest
    I'm having this exact same issue, started happening around the same time as others. For me, I usually have to change from wired to wireless and I can connect. Next time I boot up, same issue and I have to switch back to wired. Whatever is causing this
    issue, I'd love to have it fixed soon.
     
    PROXAK, Feb 27, 2016
    #14
  15. {Parity}
    {Parity} Guest
    Proxak have you tried signing out and back in as suggested above and if that doesn't work remove your profile and do a hard reset of your console then add the profile back.
     
    {Parity}, Feb 27, 2016
    #15
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Xbox Settings say console is connected, but won't sign in to XBL

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