Xbox settings help

Discus and support Xbox settings help in XBoX on Consoles to solve the problem; Hi I am trying to sign into Asphalt 8 on my windows 10 through Xbox but it says that I am not allowed because I am a chid. I am connected to my family... Discussion in 'XBoX on Consoles' started by Slamh2017, Sep 1, 2017.

  1. Slamh2017
    Slamh2017 Guest

    Xbox settings help


    Hi

    I am trying to sign into Asphalt 8 on my windows 10 through Xbox but it says that I am not allowed because I am a chid. I am connected to my family account so which settings need to be changed to allow me to sign in?

    :)
     
    Slamh2017, Sep 1, 2017
    #1
  2. HELP NEEDED"" SETTING SETTINGS

    If you aren't able to reset the password, you'll want to contact our chat/phone teams. You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE. They'll be able to assist further.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Sep 1, 2017
    #2
  3. HELP NEEDED"" SETTING SETTINGS

    my xbox's family settings has been turned on and now I cannot play a lot of games is there any way to remove this I have access to my live account I really need help Xbox has latest update
     
    RosalinaKringayark, Sep 1, 2017
    #3
  4. Shaggy2000 Win User

    Settings help

    More than likely you've set you profile too private, not sure where the setting will be too change it, but try looking at your account on the Xbox One and then maybe look for something like privacy.
  5. Shaggy2000 Win User

    Settings help

    Found it, go to settings on your Xbox One, then on the left of the screen choose the option called "privacy and online safety" once there choose the option called "custom" you can then tailor your accoun to whatever you want.
  6. ImAice Win User

    Help with settings

    Hi Jasmine! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    To be honest with you, looks like the system is detecting that you own a child account as you won't be able to see the page if it's considered as child.

    If it's not considered as adult, you really need to add your account to a family account so you can change the settings. Here's how to add your account under a family account.

    https://support.microsoft.com/en-us/account-bil...
  7. RosalinaKringayark Win User

    HELP NEEDED"" SETTING SETTINGS

    That depends. If your parents set up the family settings, then you'll have to talk to your parents about it.

    Keep in mind, that in order to prevent smart kids from finding a default reset code and disabling the parental controls without their parent's knowing, you can't remove the code yourself easily.You will need a special reset code that is calculated from the
    console's serial number.

    If the family settings have been accidentally turned on, you'll have to contact the official Xbox support at
    https://support.xbox.com/contact-us

    there you'll have to confirm that you're an adult, and give them the console serial number.

    Then they'll walk you through the family settings reset process.
    I had my xbox at a friends house and one of their kids just put it on and they cant remember and I'm a 20 year old so I don't think my parents don mind
  8. Arminator Win User

    HELP NEEDED"" SETTING SETTINGS

    That depends. If your parents set up the family settings, then you'll have to talk to your parents about it.

    Keep in mind, that in order to prevent smart kids from finding a default reset code and disabling the parental controls without their parent's knowing, you can't remove the code yourself easily.You will need a special reset code that is calculated from the
    console's serial number.

    If the family settings have been accidentally turned on, you'll have to contact the official Xbox support at
    https://support.xbox.com/contact-us

    there you'll have to confirm that you're an adult, and give them the console serial number.

    Then they'll walk you through the family settings reset process.
Thema:

Xbox settings help

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