Xbox Services Missing

Hello, Smikkelbeer_589,

Thank you for confirming this for me. Let's go ahead and try this. I need you to use your phone to provide a mobile hot spot to your device and then try to sign in. I still want to rule out and see if something within your network might be inferring with the sign-in process. Also, try to update the app via the Windows Store and see if a new update prompts.

Use the System File Checker tool to repair missing or corrupted system files. If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Sometimes corrupted files can cause issues.

How to set up a Personal Hotspot on your iPhone or iPad

A Personal Hotspot lets you share your iPhone or iPad (Wi-Fi + Cellular) when you don't have access to a Wi-Fi network.

Share a mobile connection by hotspot or tethering on Android

You can use your phone's mobile data to connect another phone, tablet, or computer to the internet. Sharing a connection this way is called tethering or using a hotspot. Some phones can share a Wi-Fi connection by tethering.

Thank you,

Hi Ishan. My name is Kyle and I'm an independent advisor.

> I recently installed a stripped down version of windows 11 which removed these services

I do not recommend using customised Windows installations for this reason (and many more, such as privacy and security concerns). They typically remove important apps and services and break functionality. The theoretical performance gain is not worth the hassle when things break (which they do a lot more often on custom installs) and potential security risk.

I'm afraid we cannot provide support if you are using a modified version of Windows; I suggest reinstalling Windows 11 using the ISO directly from Microsoft, this will solve your problem.

Thanks,
Kyle

Hi, Smikkelbeer_589,

I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. You have issues with the Xbox Game services missing on your Xbox app on PC. I am happy to help and provide some suggestions that will hopefully fix your problem. Please try these suggestions in the order that I mentioned them.

Solution1: Use the System File Checker tool to repair missing or corrupted system files. If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Sometimes corrupted files can cause issues.

Solution2: Reset Windows 10 store & Xbox app

1. Open Settings.

2. Go to Apps -> Apps & features.

3. Look for Microsoft Store/Xbox App and click it on the right side.

4. The advanced options link will appear. Click it

5. Next, click on the Reset button to reset Microsoft Store/Xbox App to the default setting.

Solution3: Try reinstalling the Gaming Services package on your Windows 10 device:

1. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
   
2. In the Administrator: Windows PowerShell screen, type the following command and press Enter:
   
3. Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
   

Solution4: Play games offline on Windows 10 using Offline mode; this error could also be attributed to issues with the Microsoft store not recognizing your entitlement to the game. Would you please click on this link Play games offline on Windows 10 using Offline mode | Xbox Support. Then scroll down and click on the drop-down arrow and look at the steps for How to enable offline play on your device.

Solution 5: Windows Update Troubleshooter

f you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Make sure to choose Run update to troubleshoot and Windows app.

Solution 6: Anti-virus and other third-party software

Please make sure that you do not have other anit-virus software that could be blocking certain Xbox services

I hope these suggestions help! If this answers your question, please mark the thread as "Answered."

all solutions don't work

Hello, jojo8210. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

Based on the information you provided, you can attempt to restore the missing services by following these procedures.
(Skip the ones you already tried)

1. Run the Gaming Services repair tool. Please click below, expand the field that says “Downloadable version” and follow the steps.

https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

After that, restart your PC and verify again.

2. Run the SFC tool on your PC. This tool may help you find and repair potential corruptions.

https://answers.microsoft.com/thread/bc609315-da1f-4775-812c-695b60477a93

3. Run the in-place upgrade. Please note that the in-place upgrade is not the update we perform via PC settings.
For Windows 10:
https://answers.microsoft.com/thread/7f0b236e-3c6c-4913-9691-c4baa2a6190a

For Windows 11:
https://answers.microsoft.com/thread/4d469147-2747-4dcb-88a4-aae9273a4500

Please let me know if one of the potential solutions worked, or if you still encounter difficulties.
I'll look forward to hearing from you.

Regards,

Arturo.