Xbox server issues in mainland China

YuchenXu1 · Jul 27, 2019

There is no download speed for Xbox server in mainland China, because the language problem cannot be reported by multiple people (I am using Google translation).

If possible, Microsoft China can enter the "baidu Xbox one post bar" of Xbox BBS in China for verification. Seriously affect the Xbox experience, hope Microsoft can pay attention to, thank you

:)

Stevosplace

i am having the same issue, instalations wont instal and are stuck. i have tried everything and my xbox is setup through hk, but cant download any digital games what so ever, but microsoft have said there are no issues here

SwordofWhedon

Chinese Xbox Live is its own thing and it wouldnt suprise me if this is unavailable in mainland China.

Emo Goggles

first id check at what your download speed is at. that will be the first things to check for you end.

Paul1708

Hey there

Thanks for posting on the forums

Sorry your having issues there is a live chat service and a request a call back feature in Chinese language

heres the link
https://support.xbox.com/zh-CN/contact-us#0:0:3

not all options may show all contact options if you dont see the chat option then try choosing a differnt issue.

金戈

Hey Xbox Fan,

Thank you for reaching out. We understand you have been experiencing some download issues over the past 3 weeks. If you haven't already done so, go ahead and try running a network test on your console by doing the following:

Press the Xbox button to open the guide.

Select Settings.

Select All Settings.

Select Network.

Select Network settings. Any known outages will appear in the middle of the screen.

On the right side of the Network settings screen, select
Test multiplayer connection.

You may encounter an error message upon completion; for this follow the corresponding troubleshooting on our

Multiplayer Error Solution page. Be sure to let us know of any additional issues you may encounter or any relevant information you may have. Cheers

The multiplayer connection testing result is "it's all good".

I am not a noob, and i checked and tried all xbox guides. This issue must be from xbox's downloading/updating servers in Mainland China. Many other users in local forums have the same issue. The downloading issue happened sometimes, but it never lasted this
long.

Moreover, there is a new issue, maybe it's related to the network issue or maybe not, just a new bug of the OS. Starting games, apps or even settings often failed with the error message "For some reason xxx took too long to start. (0x8027025a)"

It's very frustrating using xbox one in Mainland China. I am nearly to give up.

Xbox server issues in mainland China