Xbox Series X won't do 4k 120 htz

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Press and hold the console power button until the console turns off, remove the HDMI cable and power cord from the console for about 1 minute. After 1 minute plug everything back in, turn on the console and try again.

Also, check if your TV's firmware is up to date and it is possible that not all HDMI ports on your TV have 120hz support, check which port supports 120hz.

If the problem still persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

***Do not reset your console without having your account email and password.***

What resolution are you trying to run at

If 4k 120 Hz then no it won't run at thaf

The max for series s is 1440p at 120hz

It will play at 4k bur only some games and with issues

The series s is meant for 1080p 120 max

With suggested 90hz

The xbox series x and ps5 and switch pro are the only 4k consoles

One x does 4k at 30hz and ps4 pro upscales

hi i would like to have 120 fps on my tv with my serie x , i take yu a screenshot of settings tv, i dont understand why in settings xbox they dont proposed 120 fps at 4k but i can play 120 fps at 1080p ?

You won't get 120 fps on that TV, as it's only a 60hz display, 60hz = 60 fps at most

To get up to 120 fps at 4K, you need a TV that supports 120hz and has HDMI 2.1 ports and again your TV only has HDMI 2.0 ports, but most games on the Series X are locked to 60 fps at 4K,

Something like the LG CX is the best TV to get at the moment, and that's a TV that can go 4K at 120hz,

A 60hz display = up to a maximum of 60 fps

A 120hz display = up to a maximum of 120 fps.

HDMI 2.0 only supports 1440p60 or 1080p120.
If you want a higher resolution with 120fps, you'll need a HDMI 2.1 cable.

Your Series S also supports 4k with up to 120fps, just like the Series X.

You can find more info here Set up 4K gaming at 120 Hz on Xbox Series X | Xbox Support when you expand the "Enable 120 Hz without 4K" Tab.

@Robin H 25

While 4K 120Hz may sound nice, you'll not see it in games.

To get the true benefit of a high refresh display is to actually run the games at the same frame rate as the the refresh rate. The Series X maybe a powerful console, but won't play the latest games @4K 120.