Xbox Series X wont connect to home wifi

brent hoffman · Apr 20, 2023

my xbox series x is able to connect to my phones hotspot and other wifi sources but it cannot connect to my home wifi, ive tried everything i can find including resetting my xbox but it still wont connect. other devices in my home can connect just fine it is only the xbox

:)

brent hoffman

sorry the wired connection works and other connections do too its just my home wifi for some reason

brent hoffman

no i havent changed provider and ive tried that and it still doesnt work

Kimmy_24

Hi, Brent! I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Have you tried restarting your router? If not, try to power cycle both your router and Xbox. Kindly turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely. Unplug the console's power cable. Wait 10 seconds and then plug the console power cable back in. Press the Xbox button on your console to turn it on. Do the same with your router then connect it again.

Kimmy_24

Thanks for the info, Brent. Can you try a wired connection to the router to see if that resolves your issue? You can also try the suggested troubleshooting steps from this link: https://support.xbox.com/en-US/help/Hardware-Ne....

brent hoffman

ive just tried that now and it still doesnt work

Xbox Series X wont connect to home wifi