Xbox Series X wireless connection issues

My series X is in the basement and is connect via wireless to the internet. I do not use the Xbox one and it isn’t even plugged in. What is confusing me is that before I got the series X I never had this issue. It only happened once I got the series x. That is what’s making this frustrating because it is the newer console but having this issue. Could it possibly be something with the system itself?

Hello George C.

I have tested the above and had no luck. The closet I get is I connect both PC and Xbox Series X to the same WIFI (with both network cables unplugged) and I can see the XBOX as a wireless display to cast my PC. however, it attempts to connect, and the screen blinks and immediately says disconnected.

I have now been able to connect to the XBOX with my laptop, but still not able to connect through my PC.

My PC is showing as a wireless display capable device in the Drivers command "Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)"

I have further uninstalled Norton antivirus from my PC and reverted to windows antivirus.

surely I cannot be the only one with this issue?

I see that this post has the same issue, but the thread is now locked

Wireless Display won't connect to Xbox Series X - Microsoft Community

Hi there. I have tried almost every possible method of restarting, resetting and everything inbetween. Ports are forwarded, etc.

The thing is, I have my Xbox One and Series X set up beside each other. Due to the Series X’s problems, I can switch off my Series X, and switch on my Xbox One, and have no connection issues.

Both playing on the same wifi, both wireless connection, with all the same settings (except the Series X is running on 120fps).

Something is not right with the Series X and I believe it’s more than just needing to reset my MAC address...

Hi



Thank you for posting to the Microsoft community.

I understand that you are experiencing an issue with your Xbox Series X where the controller is working, but the Xbox is not responding to the commands. I'm sorry to hear that you are facing this issue, but I'm here to help you resolve it.



Firstly, I would suggest you try resetting your Xbox Series X and your controller. To reset your Xbox Series X, press and hold the power button on the console for 10 seconds until it turns off. Then, unplug the power cable from the back of the console and wait for 10 seconds before plugging it back in. Turn on your console and check if the issue is resolved.



To reset your controller, press and hold the Xbox button on the controller for 10 seconds until it turns off. Then, press the Xbox button again to turn it back on. Once the controller is on, try to connect it to your Xbox Series X and check if the issue is resolved.



If the issue persists, I would suggest you try updating your Xbox Series X and your controller to the latest software version. To update your Xbox Series X, go to Settings > System > Updates & downloads > Console update. To update your controller, connect it to your Xbox Series X using a USB cable and go to Settings > Devices & accessories > Accessories > Xbox Wireless Controller > Device info > Firmware version. If there is an update available, follow the on-screen instructions to update your controller.



If the issue still persists, I would suggest you try connecting your controller to your Xbox Series X using a USB cable and check if it works. If it does, then the issue could be with the wireless connection between your controller and your Xbox Series X. In this case, I would suggest you try resetting your wireless connection by going to Settings > Devices & accessories > Accessories > Xbox Wireless Controller > Disconnect > Connect.



If none of the above steps work, I would suggest you contact Xbox support for further assistance. They will be able to provide you with more advanced troubleshooting steps and help you resolve the issue.



I hope this helps you resolve the issue with your Xbox Series X. Let me know if you have any further questions or concerns.

We look forward to your response.



Truly Yours,

Fatima

Microsoft Moderator

Wired connection for the Series X and wireless for the Series S. Doesn't seem to make much difference.