XBOX series X will not play 4K UHD disc

It seems to be a common problem with certain 4K UHD Blue Ray disks on the Xbox One and Series X.

My Xbox One X refuses to play certain 4K UHD Blue Ray disks as well and I know it's not the disks that's causing the problem as they play on my stand alone 4K Blue Ray player.

I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.

My old Xbox One X had issues with some UHD movies, so much so that I too bought a stand alone UHD Blue-ray player. Playback issues were (probably still are) common on the One X. I've never played a single Blu-ray, UHD Blu-ray or DVD in my Series X.

There really isn't any need to test all of the discs. Test a few. If the discs are in good clean order they would have played on another BD player.

Hi,

The One X can already play 4K UHD Blu-Ray movie discs, the same as the One S. There's nothing to upgrade.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Michael, try to follow the procedures below.

The first is a clear cache

1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

2. Wait 10 seconds until it turns off

3. Wait 1 minute with it off

4. Turn it back on

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords of your accounts when performing this reset.

you need hdr for 4k output

I don't think you fully understand

Uhd and hdr are required for 4k output

Unless you have an xbox one s not a x

You can't play in 4k

4k is only for.movies or streaming sources which require both uhd and hdr

But.xbox.one x will do 4k gaming