XBox Series X will not connect to my network after power on

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Yep. I figured it was an insiders issue but hope it was resolved

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Error 103 in Roblox typically occurs when there is a network connection issue between your Xbox Series X console and the Roblox servers.

Check your internet connection: Ensure that your Xbox Series X is connected to a stable and reliable internet connection. You can test your network connection by running a network speed test or trying to access other online services.

Restart your Xbox Series X: Power off your console completely, unplug it from the power source, wait for a few minutes, and then plug it back in. Turn on your Xbox Series X and try launching Roblox again to see if the error persists.

Clear Roblox cache: On your Xbox Series X, go to "My games & apps" > "Manage apps" > "Roblox" > "Saved data" > "Clear reserved space." This will clear the cached data associated with Roblox, which may help resolve the error.

Reinstall Roblox: Uninstall Roblox from your Xbox Series X and then reinstall it. To do this, go to "My games & apps" > "Full library" > "Roblox" > "Manage game" > "Uninstall all." After uninstalling, reinstall Roblox from the Microsoft Store.

Hi Amelia_364,

Welcome to Microsoft Xbox Community Forum. I'm sorry to hear that you're experiencing issues with your Xbox Series X randomly disconnecting from the network. I understand how frustrating this can be. This is not a known issue, and it is likely related to your network settings or router configuration but if deemed that this is already a hardware issue with the console, this can be covered by warranty.

Firstly, I would like to know if you're using a wired or wireless connection to connect your Xbox Series X to the network. If you're using a wireless connection, please try connecting your Xbox Series X to the network using a wired connection to see if the issue persists. This will help us determine if the issue is related to your wireless network.



If the issue persists, please try the following steps:

1. Power cycle your Xbox Series X by holding down the power button on the console for 10 seconds until it turns off. Then unplug the power cable from the console and wait for 30 seconds before plugging it back in and turning on the console.

2. Reset your network settings on your Xbox Series X by going to Settings > General > Network settings > Advanced settings > Alternate MAC address > Clear > Restart.

3. Check your network connection on your Xbox Series X by going to Settings > Network settings > Test network connection. If you see any errors or warnings, try to resolve them by following the suggested solutions.

4. If none of the above steps help, try to update your Xbox Series X's firmware by going to Settings > System > Updates & downloads > Console update available. Follow the instructions on the screen and wait for the update to complete. Then, restart your Xbox Series X and see if the network issue is resolved.



If issue persists, please check this page and follow the steps provided to troubleshoot the issue further: Troubleshoot your network connection speed | Xbox Support



I hope this helps you resolve the issue with your Xbox Series X. Let me know if you have any further questions or concerns.

Kind regards,

Marrion

This issue keeps recurring, even after clearing the MAC address. It seems Xbox sign-in is the primary issue.

What do you mean by: “Verify that the network settings on your Xbox Series X match the network settings on your router. Make sure there are no firewall restrictions or MACaddress filtering that could block your Xbox Series X from connecting.”