Xbox Series X wifi keeps dropping out on MW2 and WZ2

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, please perform an extended power cycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry to hear that. Have you tried moving the console near the router and use an ethernet cable?

Hello @AyetheCaptain!

With issues like these, I would suggest few fixes that can help with this matter. Please give it a try and let us know the results!

Clear Mac address: Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Test your network connection:

1. Press the Xbox button to open the guide.
   
2. Select Profile & system > Settings > General > Network settings.
   
3. Select Test network connection.
   

If the connection test is successful, your console will connect to the Xbox network. If the connection test is not successful, select the appropriate error message on this page to troubleshoot the connection error: Troubleshoot network connection errors

Reset your console: Select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Also, I would recommend checking Troubleshoot your network connection speed | Xbox Support article as it can be helpful.

I see. This time, I'll be providing you a step to restore your console to its factory defaults to remove all potentially corrupted files that can interrupt you from using the console’s full potential. Nothing to worry as everything will stay intact, you just need to sign in using your account. No games or apps will be deleted. Make sure you know your emails and password, okay?

Press the Xbox button to open the guide.

Select Settings > System > Console info > reset then keep my games and apps.

I have moved my console nearer to the router, it only started having these issues after it had been nearer to the router for over a month. I can't move it any closer to the router than it currently is and I don't have ethernet ports. It was working well and had a good internet connection, and even now when it is connected it has a good connection however it drops out randomly despite the internet not dropping out as other devices do not have issues at the same time.