Xbox series X turn on. 480p not 4K

https://www.reddit.com/r/XboxSeries...d_xbox_series_x_starts_in_640x480_resolution/ here a lot of people the same problem , i think bug software Xbox series X

Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

this problem can be caused either by the tv, or by the cable or even defect in your Xbox, I don't have other reports currently about it, have you tried the restoration?

another option is to request repair.

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/pt-br/devices

if the problem is really a system bug only an update can solve it and unfortunately nothing can be done on your xbox only, but I still believe it's not a system problem, if we wouldn't have more occurrences, it's easier to be a problem in a batch, but microsoft hasn't officially reported either problem.

the decision is up to you:

or wait for system repair, which needs to be general, or request repair.

I haven't had this on my Series X (touch wood) in the 5 months I've owned it. However, my One X would, from time to time, show a really low resolution upon turning it on...usually resolved by unplugging the HDMI cable from the Xbox and plugging it in again.

En xbox series S también era de 480p sin embargo ps4 y pc no hay problema, my tv is LG 8K. 55NANOCELL956A year 2020