Xbox Series X Stuttering and fps issues

maxcourt · Aug 17, 2022

hi there I'm hoping someone can please help me as this ongoing problem is really frustrating. i recently noticed that the performance on my series x hasn't been very good with some sometimes unplayable frame drops and stuttering. so far I've factory reset the console (twice) checked my display settings and everything was as it should i have also cleared the cache after seeing something online however the problem still continues. I've tested this in many games and the problem is still there(i pulled my old Xbox one x out today and this now has better performance in games than the series x.

it does seem abit dusty but i dont think its overheating or anything. i don't know if its something that I'm doing wrong or something that's gone wrong with the console its self (it is still in warranty until January 2023 so do i order a service for it?)

thanks in advance any help on what to do is really appreciated!

:)

Boom B00M Boom

Here are some links that might help you determine the issue, but before viewing them just make sure your HDMI cable is a 4K cable and not a regular one.

"Xbox one x 4k blurays stuttering and pixelated"

"Solved: Xbox One X 4K HDR Stutter"

" Xbox one X 4k Quality settings stutter/low fps"

maxcourt

no other issues with the console apart from whats already been mentioned

Lucius_Dante

Same problems exist with me as extreme stutter and there was no problem till last 1.5 month period everything is same and same games started to unplayable for example for me elden ring and sekiro

I think something is wrong with the update I hope we can revert back

[ A J ]

Hi, Maxcourt! thank you for your reply.

In that case, I'd suggest setting up a service order for your console.

If your console is under warranty, a service order would be free of cost. Xbox consoles typically have a warranty period of 1 year after purchase, although this may vary depending on your country of residence. The best way to know for sure if your console is under warranty is by registering it at the link below.

• If you want to check your warranty status and/or issue a service order, click on the next link: https://support.microsoft.com/en-us/devices

Once your console is registered, click on "See details" and start a service order from the "Device coverage" section.

Note: If your Xbox console or Xbox accessory is no longer covered by your Standard Limited Warranty, you may be eligible for out-of-warranty service for a fee. Please refer to this page for more information on out-of-warranty service orders: https://support.xbox.com/en-US/help/hardware-ne...

Please let me know if you have any other questions.

Best regards.

[ A J ]

Hi, Maxcourt! thank you for your reply and the additional information.

Besides what you mentioned above, have you been experiencing any other issues with your console?

Xbox Series X Stuttering and fps issues