Xbox Series X - Standby mode turns console off fully

jas0n360 · May 15, 2022

Hello,

I have an issue with my Xbox Series X that only started in the last month or two - the console has it's sleep mode set to standby, so should have the always-on functionality, however whenever I turn my Xbox off - it fully turns off. The only way to turn it back on is by pressing the button on the console where it shows the boot up animation.

I have tried a factory reset and this has not helped.

Please could you advise?

Many thanks,

Jason

:)

Francia J.

Seems like you have performed all the necessary steps and the last resort will be resetting the console and removing everything. This will uninstall all of your games and apps but you can reinstall all of them later on.

This will be the last option to fix the issue.

jas0n360

No worries - yes, my console is up to date.

Francia J.

Thank you for the update and I apologize for the trouble. Kindly check if your console is up to date.

Francia J.

That’s perfect then. When you reset your console did you choose to keep my games and apps or reset and remove everything?

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly refresh your power settings by following the steps below:

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > General > Power mode & start-up.

3. Select from the Power mode drop-down menu and change the setting to energy-saving mode.

After that perform a powercycle before changing it back to stanby mode.

POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

After that change it back to standby mode.

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > General > Power mode & start-up.

3. Select from the Power mode drop-down menu and change the setting to standby mode.

Xbox Series X - Standby mode turns console off fully