Xbox Series X shutting off during game play

Discus and support Xbox Series X shutting off during game play in XBoX on Consoles to solve the problem; I purchased the new Xbox Series X and am having issues with it shutting itself off during game play and it seems to run extremely hot and it is in a... Discussion in 'XBoX on Consoles' started by LisaDeshaies, Nov 23, 2020.

  1. LisaDeshaies
    LisaDeshaies Guest

    Xbox Series X shutting off during game play


    I purchased the new Xbox Series X and am having issues with it shutting itself off during game play and it seems to run extremely hot and it is in a well ventilated area. Anyone figure out a fix yet?

    :)
     
    LisaDeshaies, Nov 23, 2020
    #1
  2. LisaDeshaies Win User

    Xbox Series X shutting off during game play

    It always runs hot even while watch Netflix or other format, it only shuts off during those games though now that you mention it. I will contact them thank you so much for your help.
  3. LisaDeshaies Win User

    Xbox Series X shutting off during game play

    Call of Duty: Cold War and it happened twice during Modern Warfare
  4. StuartATrueRed Win User

    Xbox Series X shutting off during game play

    Assassin's Creed achievements not popping is a known issue. So is the quick resume, that's got some issues too. For now, it's best to save and quit when you want to start something else.
  5. StuartATrueRed Win User

    Xbox Series X shutting off during game play

    What game are you playing when this happens?
  6. StuartATrueRed Win User

    Xbox Series X shutting off during game play

    Every report I've seen of this, it's happening during playing Cold War. Both games probably use the same game engine, so it could be causing the overheating issue. Other games don't seem to effect it. What I would do is turn off the console, let it cool,
    then later try some other games, see if they have the same issue. If not, then you will know it's Cold War & Modern Warfare that's causing it. Once you're certain the games are what's causing the issue, then you should report the issue to Activision, Infinity
    Ward & Treyarch. Hopefully they will be able to work with Microsoft to issue a patch which stops the console to overheat while playing the games.
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Xbox Series X shutting off during game play

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