Xbox Series X shows up as "Microsoft Xbox One" in Microsoft web store

jdrchv · Apr 11, 2021

I own 1 each of Xbox 360, One S 2 TB, and Series X consoles (config details at link), all connected to my Microsoft Account.

Somehow, the Xbox Series X shows ups as Microsoft Xbox One in the Microsoft web store push menu, as shown below:

Any ideas why this is happening? Can this be remedied?

:)

StuartATrueRed

It's just a bug on Microsoft's end. They will fix it eventually.

ricethief

I have multiple games too I purchased using points years ago that show I don’t own them on Series X or the web store. All of them show in my download history on my 360 though. I even redownloaded them on the 360 and launched them. They all still show up as unowned on Series X and the web store.

Houssam Nasser

Hello

Thanks for the reply

But

When you search for Forza Horizon 1 on the xbox console store OR the xbox web store, you can notice that the option to redeem the digital code is still there.

Moreover, as I stated above, when I am trying to redeem the code on the xbox series x console is show that the problem from Microsoft end and waiting a bit might help! This might be that I can enter my code and it is recognized but seems there is a problem with Microsoft's database maybe!

Regards

Don B1

I have Xbox one x, want to buy GTA v for Xbox one x|s for $39.99

When hovering over the buy button in Microsoft store on GTA v series x|s a small text bar appears saying. This is not playable on this device.

I have Xbox one x.

But the store says GTA v series x|s is not playable on my Xbox one x.

PatrickKlonowski

On the Microsoft store I see one version for the Xbox series x in the series s but I see two versions for the Xbox One One version that says not sold separately and another that says not playable on this device I'm currently looking at the store now

Xbox Series X shows up as "Microsoft Xbox One" in Microsoft web store