Xbox Series X shows as XBOX One on my Microsoft Account -> Devices?

Hi so I am the family organiser on my Microsoft account and I have my sons account added as a member on Microsoft safety app. Under his account there should be 2 Xbox devices. A Xbox 1 and and a series x Xbox. Neither of the Xbox devices are showing up under his account on family safety even though he is signed into both with his account.

However if he just logs into his Microsoft 365 account both devices show up. They are just not showing up on Microsoft safety app or website

I have a Xbox series X and Xbox one. And when I try to purchase the deluxe edition on the series X I also get the red exclamation "not playable on this device" which is weird. However I do see that under the more info option of the game details it states. " Installation install on your home Xbox one console plus have access when you're connected to your Microsoft account" not sure if it's related but my Xbox series X is sharing home profiles with my Xbox one hecne the series X is set as the home for the Xbox one and vice versa. Were you able to download it and play ?.

I have Xbox one x, want to buy GTA v for Xbox one x|s for $39.99

When hovering over the buy button in Microsoft store on GTA v series x|s a small text bar appears saying. This is not playable on this device.

I have Xbox one x.

But the store says GTA v series x|s is not playable on my Xbox one x.

I have this exact issue. His is my setup:

My son has a One S

I have a Series X

I was able to set the One S as my home xbox

I added his account to the Series X. Went to setting and then to my home xbox. At first, it is checked, then I get the circle, and the check mark is removed. Click on make this my home xbox on the Series X using his account, the circle spins, and then back to the "unchecked" box.

Checking his (One S), my account still has that xbox as my home xbox.

Reset networking, reset MAC address, flushed ARP cache on my switch and router, restarted all of those devices, and reset the Series X (both hard power cycle and factory reset). No luck.

Is it due to his account technically being a Xbox One profile and mine a Series X?

Also, my son's account is a child account but, unrestricted.

Hi Kumo, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Do you have another Xbox console set as your home console in your account?

Please, try these steps:

1. Sign out of your account on your Xbox Series X.

2. Go to the Microsoft account website and sign in with your account credentials.

3. Under the "Devices" tab, locate your Xbox Series X and click on "Manage".

4. Click on "Remove console" to remove your Xbox Series X from the list of devices associated with your account.

5. On your Xbox Series X, sign into your account again and try setting it as the home Xbox.

As Cliff A. explained here: https://answers.microsoft.com/en-us...-changes/9fd49233-5320-4388-bbef-6dc00a24930b

Let me know if it works!