Xbox Series X Randomly Turning Off

I have a Series X and I am having the same issue with the entire console randomly shutting off when I am in a game, and also when no app is open at all and I leave the controller untouched for about a few minutes.

These are the following measures that I have taken to try to get to the bottom of the issue with no resolve:

• Restarted the Xbox
• Reset the xbox (with and without keeping apps)
• Flipped the power cable the opposite way
• Flipped the console from vertical to horizontal
• Thought about throwing it out the window
• Made sure console had plenty of space to breathe
• Had it on a hard surface instead of carpet
• Whispered some encouraging words to it
• Enrolled into the Xbox insider program and downloaded the omega alpha software update

Sadly none of these measures worked. I went ahead and shipped out the console for service today and hopefully I can at least get it back in time for Cyberpunk. I shipped it out because Microsoft is not giving a clear explanation as to if it is a hardware or software issue. I am leaning towards hardware because if almost everyone has the same firmware edition and most of the consoles are working perfectly, it points to something being internally wrong with the other ones. It is very frustrating that I preordered and waited this long for an almost unplayable console.

I'll give an update to tell if I am still getting issues when I get my console back.

submitted by /u/abdidas
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