Xbox Series X Randomly Shutting Down While Playing

Discus and support Xbox Series X Randomly Shutting Down While Playing in XBoX Games and Apps to solve the problem; My Series X randomly shuts off whenever I try to play AC Valhalla. The longest I've been able to play is about 5 minutes before my Series X powers all... Discussion in 'XBoX Games and Apps' started by JackBauerHour, Nov 17, 2020.

  1. Xbox Series X Randomly Shutting Down While Playing


    My Series X randomly shuts off whenever I try to play AC Valhalla. The longest I've been able to play is about 5 minutes before my Series X powers all the way down.

    Don't see this listed on the updated version of known issues despite seeing many people posting about having the same issue.

    Hopefully a fix is being worked on as this is a major problem to say the least.

    :)
     
    JackBauerHour, Nov 17, 2020
    #1
  2. ymo1965 Win User

    Xbox Series X Randomly Shutting Down While Playing

    Another much larger thread here..

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-series-x-turns-itself-off/2c824f7a-8c85-4085-996a-54f501f98bd1?page=41
  3. EminentJunkie Win User

    Series X randomly shutting down while gaming.

    Hi there. Sorry to hear u have the same problem. My console was made in jan 21. I’ve heard about possible bad batches in the first few months but I don’t think that’s the case. I think it’s just random bad chips. My console has gotten worse with even more games shutting it down. This seems to have coincided with the hot weather we have here so I’m convinced it’s overheating. Even tho I’ve never had an error message. So I still have the problems and I’ve tried every fix possible. I am now sending it back. I’ll post how that goes. I recommend you do the same
  4. SH4K4L⠀ Win User

    Series X randomly shutting down while gaming.

    I also have the shutting down issue.

    What manufacturing date do your consoles have? My xbox is from 09/22/2020.

    Did a repair solve the problem for you?

    Was the console replaced or repaired?

    Does the new console have a different manufacturing date?
  5. GameSpateALT Win User

    Series X randomly shutting down while gaming.

    If it’s a game you’d be interested in, there’s this free to play WWII combat sim called Enlisted. I’ve been playing it basically nonstop since I tried it 2 days ago. And don’t worry, the combat or menus aren’t as complex as they seem. Even with raytracing on in quality mode I actually haven’t had the system shut down on me once. I wonder if you’ll have the same experience. This game would definitely strain the console.
  6. EminentJunkie Win User

    Series X randomly shutting down while gaming.

    All I’ve found as a fix is to send it back to be replaced. But again like u that’s a road I don’t want to go down. And what’s worse is I live in the uk and there doesn’t seem to b anyway secure way to return it to Microsoft via ups in this country. So I’m **** either way
Thema:

Xbox Series X Randomly Shutting Down While Playing

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