Xbox Series X randomly crashing

Discus and support Xbox Series X randomly crashing in XBoX on Consoles to solve the problem; My Xbox series X keeps crashing to a static screen this is totally random and some days it won't crash atall then other days it can happen 2/3 times in... Discussion in 'XBoX on Consoles' started by Michael Mullen2, Nov 10, 2023.

  1. Michael Mullen2
    Michael Mullen2 Guest

    Xbox Series X randomly crashing


    My Xbox series X keeps crashing to a static screen this is totally random and some days it won't crash atall then other days it can happen 2/3 times in quick succession.

    That issue happens on warzone and recently when playing lies of p (these are the only games I play) it's also randomly crashing where it just freezes then kicks me back to Xbox home.

    When either of these crashes occur I can still hear the sounds when I press Xbox home button but usually a reboot is required.

    Is there any way of viewing crash logs to determine the cause as I suspect it could be the internet dropping out but would like to rule that out and also explore the option of it being a hardware issue.

    The console is still under warranty.

    :)
     
    Michael Mullen2, Nov 10, 2023
    #1
  2. 61590633-b111-4c2a-b Win User

    Xbox Series X Randomly Powering Off

    Hi, If you didn't know, the Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power. It can also hard crash, even when playing relatively low-powered games like Minecraft.
  3. TomCole5 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
    Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite
  4. Ryan [Limitless] Win User

    Xbox Series X randomly crashing

  5. Michael Mullen2 Win User

    Xbox Series X randomly crashing

    Hi Kris,

    Was sure I replied to this but yeah I've reset the console a couple of times and also prior to that I'd done multiple power cycles and the problem reoccurs

    I have virgin coming today to look at internet as it keeps dropping and I am wondering if that's the cause but I'd expect a network error message of sorts
  6. The_Last_DJ Win User

    Xbox Series X randomly crashing

    Hello Michael! I'm Kris and I'd be happy to help you with your question.

    Sorry to hear you are having issues. I am not aware of being able to view crash logs of Xbox console. Have you tried anything else like power cycling the console? Resetting keep apps and games?
Thema:

Xbox Series X randomly crashing

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