Xbox Series X Presales

Very disappointed in how the presales went for the online retailers. I was checking all day and had issues getting to the cart with the new system for pre-order. I don't understand how microsoft decides to deal with these online retailers and what pre-order
amount is going to be set at. I was supposed to receive an email letting me know when pre-orders were going to be available and never received a notification.

Microsoft you really need to look at how you are doing these preorders and make it better for the consumer.

:)