Xbox Series X pending and credit card charges

did you have a previous credit card on file? If So It's Trying to charge that card. It's a simple fix just message xbox support team and they will cancel the pending charge!

Hi there,

The two purchases, are they showing as pending charges on a card, or solid/applied charges?

If both are showing as pending, one will drop off in a couple days while the other will actually be applied to the card.

Same thing happens when using a credit card at a gas station.

You'll want to contact Xbox Support. Most likely there was a subscription tied to a credit card on the account.

When the system can't charge the credit card, the charge will remain pending and you can't redeem subscription codes during this pending state.

If she added a new card to the account, it may have charged for one of those pending months of Xbox Live Gold.

Xbox Support can help sort this out.

You can contact Xbox Support here -
https://support.xbox.com/contact-us

If you're in the states you can call them at 800-469-9269

the support for xbox live is brutal. i had a series of charges 11.19 x 19 over the course of two days charged to my credit card. you cannot even remove your credit card information from there site if you have the xbox live as they want to ensure they auto
renew keeps on rolling so they only way is to put in another payment option....well i have cancelled my charge card so they can JAM it when it comes renewal time

Game Pass charged my Credit Card on July 11th. Microsoft site says it is still a "pending" charge... It is now the 19th....