Xbox Series X overheating during gameplay sessions

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

Usually when there is overheating the console emits a message informing before turning off.

Try connecting the Xbox to another outlet with a ventilated location to check if the same problem occurs.

Make a factory reset keeping your games and apps, following this tutorial;

https://support.xbox.com/en-US/help/hardware-ne...

If the problem occurs, the ideal is for you to contact a repair;

https://account.microsoft.com/devices/select-de...

I appreciate your patience, if you have more questions feel free to ask.

high-end computer hardware gets hot when it runs, this is its nature.

If it doesn't say it's overheating, it's not overheating. What you're saying is a catastrophic crash bug and the system shuts down to protect itself

You need to report these problems to the game developer is only they can patch their game to prevent these things

don't listen to the ad advisor they have no idea what they're talking about.

Hi Vasiliki , my name is Joel, I'm here to help you with any problems or questions you may have.

Vasiliki, it is not something normal and less in this console model since its cooling system is very efficient, has it verified that there is no excess dust in all the ventilation grilles and even in the fan grille? if there are no traces of being clogged by dust, the recommendation is definitely to send your console to Technical Service for a check.

The fact that the console shuts down directly due to overheating is already a sign that something is definitely not working well.

Unfortunately you may need a repair and you can do so by following this link if you have warranty

https://account.microsoft.com/devices/select-de...

Log in with your account on the link provided, you must register your console. In case of no guarantee, you will be indicated the cost of shipping and repair. You will receive in your email the packing instructions, as well as the label with the shipping address.

Regards

high-end electronics get hot during gameplay, because you're working them hard, this is going to continue to happen and continues with more current systems as well. Heat is not a problem, unless the system tells you it's overheating.

The normal temperature range for a graphics card is in the 80s celsius/180F. they get hot

if you're not getting messages saying you're overheating, it's not overheating. High-end electronics get hot overtime with use, this is natural and normal. A normal operating temperature for a GPU is 80 C/175F

Games have random performance issues especially if you're playing online, once again this is normal