Xbox Series X order pending over a month?

Lylknutsak · Dec 11, 2020

My order has been pending since November 9th. I have an order number, but have not been charged. Says delivery is expected by December 23rd. I've tried speaking to people over the phone and I get transferred to a
department that's always closed so it hangs up on me. Two of my neighbors got their Xbox from Walmart already. One in store and one online. What's the deal?!

:)

RogueStar1983

So microsoft wont take payment until the item is shipped. Presumably they are waiting for more stock.

ngocphi

The xbox series x isn't till the end of the month

The xbox one version is still pending

Thiago Renato da Sil

Can I change the address on a pending Xbox series x order?

Mama Amev

Hello! If you'd like to attempt to get a refund, you can contact
Xbox Support about this or you can go through the steps
here.

Obsessive Power

Hi,

As I understand it, 'Pending' on an Xbox Series X or S order means that your console is assigned and waiting for shipment. Baring any unforeseen delays you should get it on the launch day. Mine says pending too.

Xbox Series X order pending over a month?