Xbox series x not working for gaming due to it keep saying no or low internet

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues, Please try to test connecting your console to another network and check if the same problem occurs, you could configure your smartphone as a Mobile Hotspot and connect your console to that network.

Let me know if the behavior is the same.

Best regards!

The Xbox factory reset on the series X still did not work, it wouldn’t connect to the network. I connected my original Xbox one (2014) back up to my monitor and I was able to play online games just fine on there, same Microsoft account and internet that the series X was not connecting too. My Xbox series x keeps saying it has a hardware issue when trying to connect the internet, I’m pretty sure this proves it’s a physical problem with the hardware on my Xbox. I still have warranty on it and can return it and trade in for a new one. I’ll try doing this and seeing if the trade in one works.

If the game just says Xbox Series X on the Game cover, then no, it will not work on the Xbox One. If, it says Xbox Series X & Xbox One on the cover, then it will work.

i disagree, the series s is a good few years old tech now, so is the series x. i have a series s for my youngest kid and i can definately say, it is trash compared to the pc's in my home, its slow, games are running at mostly low to probably low-medium. series x is also getting on a bit compared with the tech available these days.

An i can deffo say the PC games i play come in way above the series s and even better fidelity and framerate than series x,

My internet speed is 1Gbps and my series x is plugged into the router via ethernet. But, My series x is only getting 200mbps with nobody on any devices and no games running in the background. Additionally, the latency on my series x never gets below 60ms whilst my other devices get as low as 9 ms. How do I fix this speed discrepancy on my series x.