Xbox series X not showing up in order history- why?

Discus and support Xbox series X not showing up in order history- why? in XBoX Sales and Promo to solve the problem; like the title says im having issues tracking my series x order. I can do so via the email but not thru my purchase history.. I did call support and... Discussion in 'XBoX Sales and Promo' started by CristianZelinsky, Dec 9, 2020.

  1. CristianZelinsky
    CristianZelinsky Guest

    Xbox series X not showing up in order history- why?


    like the title says im having issues tracking my series x order. I can do so via the email but not thru my purchase history.. I did call support and got an answer that was basically I cant see it on my end etc.. it does make me nervous. he blamed the
    website updating .. my brother however does have the xbox series x in his purchase history. In addition to that does Xbox just keep charging our cc until they ship? and has anyone seen the other authorization fall off? im not seeing that on my Amex - it looks
    like double charges.. Xbox not very helpful tbh. Its more like a have faith.. No big deal I can do that I was expected to get mine by 12/23.. anyone help? why cant xbox set up support chat instead of a continuous loop on support numbers. is this one of those
    things that it depends who you speak to at microsoft and you may get a better answer??

    :)
     
    CristianZelinsky, Dec 9, 2020
    #1
  2. Francia J. Win User

    Jet Set Radio not appearing in Ready to Install

    Thank you so much for that. On your Xbox console's order history, is the "The Quarry for Xbox Series X|S" showing up?

    Because if yes, it's odd because we were able to see the item on your order history's website for the game Jet Set Radio.
  3. HELLRAISER R3LL Win User

    Jet Set Radio not appearing in Ready to Install

  4. kyle_m4496 Win User

    I bought a shark card and still haven't gotten any update if it works pls help

    Are you playing the Xbox One version or the Series X/S version of GTA Online?

    Please make sure your version matches the shark card you purchased. Shark Cards for the Series X/S version will show "(Xbox Series X|S)" in the name in the order history.
  5. Jorge Rosales1 Win User

    Xbox game pass ultimate not being recognized when restarting console

    I am using an Xbox series X and there is nothing showing up in my billing history.
  6. kyle_m4496 Win User

    I bought a shark card but mever got my money on gta

    Hi Ty. My name is Kyle and I'm an independent advisor.

    Which version of GTA do you play, the Xbox One version or the Series X/S version?

    Does the Shark Card show in your account's order history? Check here: https://account.microsoft.com/billing/orders/

    If it does, what is it listed as? It should say Xbox One or Series X/S in the name.
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Xbox series X not showing up in order history- why?

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