Xbox series x not recognizing Dolbe Atmos or DTS

Discus and support Xbox series x not recognizing Dolbe Atmos or DTS in XBoX on Consoles to solve the problem; This evening my Xbox switched to the Sonic codec in the middle of playing a game. When I tried to switch it back to either Dolby Atmos for Headphones... Discussion in 'XBoX on Consoles' started by Matthew Richardson2, May 4, 2023.

  1. Matthew Richardson2
    Matthew Richardson2 Guest

    Xbox series x not recognizing Dolbe Atmos or DTS


    This evening my Xbox switched to the Sonic codec in the middle of playing a game. When I tried to switch it back to either Dolby Atmos for Headphones or DTS:X. It tells me I need to purchase a license, but when I got the button to purchase it confirms that I already own both licenses. I've tried restarting the console and it appears to revert back to the Dolby Atmos codec but after a few minutes it changes back to Sonic and prompts me again to purchase a license when trying to select a different codec.

    :)
     
    Matthew Richardson2, May 4, 2023
    #1
  2. DeniqL Win User

    Xbox series x not recognizing Dolbe Atmos or DTS

    Hi,Matthew! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Multiple Reports

    Just as a heads up, we are currently receiving multiple reports regarding this particular license issue, however, no official announcements have been made by Microsoft or Dolby .In the meantime we can just perform troubleshooting steps.

    Full Power cycle

    Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

    Once the lights on the front of the console, unplug the power cable from the rear of the console.

    Wait at least 30 seconds.

    Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

    After that test your sound again
  3. Goofy19781 Win User

    XB1X Dolby Atmos problem

    with a 5.1 speaker setup you cant have atmos, dont use it.

    5.1.2 is the minimal speaker setup for real atmos, and a atmos suporting receiver

    dts x works with 5.1 speaker systems, atmos not
  4. bolshoishalopai Win User

    Xbox One X Dolby Atmos not working

    My Xbox One X is connected to my receiver. When I try to setup Atmos in the audio settings Xbox One X says that my receiver, Denon AVR-4300H, does not have Atmos capability. I am only allowed to choose DTS for the bitstream sound output. Atmos works fine
    with my Samsung 4K player so I know it is an Xbox One X issue.

    The Dolby App does not give any error until I try to view the demo videos where it flashes, "you are not viewing this video on Dolby Atmos." It plays the demo video on DTS instead.
  5. sanjay raghoebarsing Win User

    Xbox Series X not recognising Dolby Atmos / DTS:X 5.1.2 sound-bar’s capabilities.

    Good day

    I have also a issue with dolby atmos

    I have a sony x9005f wtih sonos beam gen 2 if i play straight from the tv the beam sees the dolby atmos sound, but if i am playing my xbox series x i get only dolby digital dts en 5.1 uncompressed. I dont see the option for dolby atmos. How can i fix this?
  6. LEE DIO Win User

    To Microsoft on ideas for Xbox: Project Scorpio:)

    i think you guys must add on xbox scorpio , 4k hdr bluray player, dolby atmos, dts x, sound
Thema:

Xbox series x not recognizing Dolbe Atmos or DTS

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