Xbox series x not recognising xbox one/series discs

I think they have given me the wrong disc version

On the disc is says "Xbox One - Xbox Series X"

I believe this is the Xbox one version that is compatible on Series X

Because I'm sure the Xbox Series X disc should say "Xbox Series X" and not Xbox One

I have contacted the seller and awaiting a response but thank you for your help

Yes. for xmas today i received the game, so i went and put it on download in my xbox one (all worked fine) later i receive my xbox series x, i put the disc in and nothing happens. it doesn’t even recognise the disk is there. i have the normal game because of game pass but the nightmare edition contains 4 DLC’s which i cannot receive due to the game not being recognised on the series X.

series x has disc drive and the series s does not

smart delivery is so it downloads the content for the specific console

hence why the game case has series x and xbox one advertised on it. the disc can be used in series x and xbox one consoles, the series s does not have a drive therefore requires digital purchase.

It actually does. I got the Series X this holiday at $349, and the same disc is working perfectly. I have determined that the Xbox One X disc drive is trying to read Cross Gen discs differently than Xbox One discs. The disc drive on the Series X doesn’t have this issue. You might need a new disc or you might need to send your Series X for maintenance.

NO! Unlike some games that have an Xbox One version that will upgrade to the the S|X version if you put it in a series X, NBA2K for S|X is a complete different version than the Xbox One version and it will not work if you put the disc inside of an Xbox One. Xbox One cannon run a Series X game and putting a Series X disc inside an X1 will not install the X1 version.