Xbox Series X - no fan, no signal to TV shuts off after approx. 15 seconds

Jim Reichheld · Aug 2, 2023

Hello. Bought Xbox Series X from Best Buy (Canada) November 2022 for Christmas. Worked fine until a week or so ago.

Power up, light comes on, it makes the power up noise. No signal to TV, fan doesn't come on. Shuts back down in 15 seconds or so.

Best buy is no help, says contact Microsoft.

:)

FernandoCarvalhoPV

Hi , my name is Fernando. I'm a gamer like you who loves to help other gamers with their Xbox questions. I can help with most questions. However, I do not have access to your account details to provide billing information/account inquiries.

FernandoCarvalhoPV

I appreciate the contact. Try to check the opening hours in your region, depending on the region the hours may be different. But keep trying, I'm sure everything will work out.

FernandoCarvalhoPV

Thank you for contacting me, I'm sure everything will work out.

FernandoCarvalhoPV

It is still under warranty, if it is you can make a repair request through support.

FernandoCarvalhoPV

Unfortunately, I cannot have the necessary information to help in this case, contacting the direct support they can help you solve this case.

As I said above, check the opening hours in your region, unfortunately I can't transfer automatically.

Have a great day.

Xbox Series X - no fan, no signal to TV shuts off after approx. 15 seconds