Xbox Series X no audio output to tv.

LChief711 · Nov 11, 2021

I recently came across an issue of my series X not producing audio out. I don’t think it has anything to do with the Xbox setting, Not the TV setting and not the HDMI (I tried multiple tvs and hdmi 2.1 cables). It does still create sound via Bluetooth through the controller However I’m really not sure what to do. Any input or ideas would be appreciated, thanks.

:)

niteowl744

hi this dont work for me when i change to hdmi i get no video signal, cant seam to get sound it was working yesterday

Francia J.

Hi LChief711, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly follow the steps below and then check again if you will now hear any sound from Xbox to your TV.

1. Press the Xbox button on your controller to open the guide.

2. Select Profile & system > Settings > General > TV & display options.

3. Select Video fidelity & overscan.

4. Under Display, select HDMI.

Chriseid

Hello,

I am having a very similar issue with an LG 4K TV and a Vizio soundbar that supports 5.1 Dolby digital and DTS. I connect my Xbox series x to the TV and use the ARC HDMI cable to connect to my soundbar. When I try to switch the audio output on my Xbox the only option is stereo uncompressed. I'm very confused. The audio config check on Xbox on my TV says it only supports stereo when I know for a fact my tv supports pass through surround.

STEVEL325

I have the same problem. If I use Dolby Atmos output over HDMI there is an annoying audio delay when playing blu-ray or 4k discs. Changing the output to uncompressed 7.1 seems to fix the issue, but I would rather use Atmos. I do not have this problem with streaming, only with discs. My setup is Xbox Series X to a Marantz SR6012 via HDMI and then HDMI to a 75" TCL 6 series TV. My speaker configuration is 5.2.4.

SteeleWake

Issue has been reported multiple times by many people as indicated in this and few other threads (reddit, xbox forums, etc). I myself have opened several tickets (currently have one ongoing now) on the issue and yet it still hasn't been resolved. I have also created help tickets with Dolby Access Support, and their responses continue to be that it is a Microsoft issue in how it is outputting Dolby Atmos. Summary of my issues is below:

- Bitstream audio out no longer an option in the HDMI output settings. In the November 2021 update on the Xbox Series X, the audio settings page was changed and unfortunately the option to output bitstream audio was removed. Despite the many issues this has caused, Microsoft still has not fixed the issue. Please bring back the bitstream/lossless output formats instead of forcing PCM only.

- Despite Dolby Atmos being selected as shown in the picture, the Xbox is outputting PCM 'multichannel audio' instead of Atmos (receiver display shown in lower portion of picture). This appears to be causing delays/hiccups in the HDMI handshake process as whatever PCM signal is being sent is not fully correct and the receiver bounces between seeing multichannel audio and dolby atmos until finally settling on multichannel audio. To my earlier comment, being able to pass true bitstream dolby atmos audio to the receiver should eliminate this issue.

- I have the Xbox Series X running to the AVR and then to the TV in order to have access to all the audio formats. When I tried to run the Xbox directly to the TV and then audio over eArc to the receiver, the Xbox will only output PCM Stereo, Dolby Digital or Dolby Atmos. I have tested the TV/receiver and they are able to pass other formats (such as DTS:X) over eArc so it is an Xbox issue of not allowing all the formats to be output (possibly related to bistream vs PCM also?).

Xbox Series X no audio output to tv.