Xbox Series X NBA 2k22 Crashing

Yes I have the xbox series x and Every time I play NBA 2k22 it crashes and overheating when I just play rec and city modes

But on the Microsoft website it says NBA 2K22 is down on all Series X

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry that you are going through this negative experience.

Microsoft, along with 2K, is working to resolve this issue on Xbox, which is apparently only happening in the next-gen version of the Xbox Series S/X game. The crash issue on the Microsoft website is directly linked with the shutdown issue as well.

https://twitter.com/XboxSupport/status/14378287...

https://www.dualshockers.com/nba-2k22-crashing-...

https://support.xbox.com/en-US/xbox-live-status

*Thank you in advance for contacting us, it is always a pleasure to help the community.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry that you are going through this negative experience.

Microsoft, along with 2K, is working to resolve this issue on Xbox, which is apparently only happening in the next-gen version of the Xbox Series S/X game. The crash issue on the Microsoft website is directly linked with the shutdown issue as well.

*This information can be found at the links below.

https://www.dualshockers.com/nba-2k22-crashing-...

https://twitter.com/XboxSupport/status/14378287...

*Thank you in advance for contacting us, it is always a pleasure to help the community.

Ok so it is a game issue and not a hardware issue at all? I was looking at previous threads on this and one was claimed to be a hardware and and stated to send in the Xbox for repair. I just had this start happening today and it’s occurred 3 times already. And to be clear it’s not just crashing to the dash board, it’s fully shutting down my Xbox series X. Everything up to date and open ventilation.