Xbox Series X micro disconnects from internet

Discus and support Xbox Series X micro disconnects from internet in XBoX on Consoles to solve the problem; My Xbox series X keeps being disconnect from live ever few hours or so it only last about 5 to 10 seconds then auto reconnects but this constant... Discussion in 'XBoX on Consoles' started by Doomed Saint, Nov 4, 2021.

  1. Doomed Saint
    Doomed Saint Guest

    Xbox Series X micro disconnects from internet


    My Xbox series X keeps being disconnect from live ever few hours or so it only last about 5 to 10 seconds then auto reconnects but this constant disconnecting kicks me out of any online game I'm currently in, my Xbox is hard lined and I've already tried connecting it into a different port and plugging it directly into the modem these two "solutions" have not worked

    :)
     
    Doomed Saint, Nov 4, 2021
    #1
  2. SammyVS Win User

    Xbox Series X micro disconnects from internet

    I'm Samy an independent advisor and I'll be helping you :D

    Clean your console's MAC and restart your internet devices.
    Network Settings> Advanced Settings> MAC Address and Clear.

    If the problem persists reset the console to factory defaults keeping your games and app. You won't miss anything but you would need to reconfigure the console and log into your accounts. Do not reset if you do not have your login information
  3. XBF Zineb F Win User

    Series X Disconnects from Internet

    Hello there @BAM4_, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the connection situation, but I want you not to worry about it because I am here to help you out! I believe your console might need either a network reset or just a system refresh.
    I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console to check if it's
    installing this time.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
    (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
    to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!

    Feel free to give us your feedback by voting below if the reply was helpful!
  4. DemonizedDevil Win User

    Xbox bricked

    I sympathise. Since this latest update my xbox one keeps disconnecting from the internet saying no network detected when the settings says it is. I have a series x haven't tried that yet to see if same issue .
  5. sarpdoruk Win User

    Xbox Series X keeps disconnecting

    Check the forum or just google "XBOX Series X disconnects from wifi". Tons of threads here and on reddit since the launch.

    An example.
  6. Francia J. Win User

    My Series X is disconnecting from the internet

    Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Let's perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

    Also, if that didn't work and just for us to be sure if it's the console indeed there are some things that we can also try.

    1. Try a different ethernet cable.

    2. Try a different network connection.

    If the same issue occurs after all this it may mean that it is indeed the console.
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Xbox Series X micro disconnects from internet

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