xbox series x loss of audio

Update, I disabled eARC and HDMI ON to OFF on the Denon receiver. And on the TV, I also disabled eARC. On the Xbox series X I disabled CEC and ever since then I haven't had an issue with the audio. I did notice when I enabled CEC on the Xbox, and choosing Dolby Atmos I lost audio intermittently, so I just left CEC off. Unfortunately I have to use 3 controllers to turn everything on now. Now I can choose different audio formats with no audio loss.

Hi,

The Series X supports 1080P resolution in the settings same as Xbox One and One X. Games on Series X will still render in 4K, but will downscale to whatever display you have. There won't be any loss in quality at all.

I have almost the same problem except the error message says

“if you’re using Xbox series X/S, note that HDMI audio can’t be turned off. In other consoles, either optical or HDMI audio must be on. (0x80bd0009)

Why can’t I turn off hdmi audio on Xbox series x it makes no sense?

Hi Geri,

Yes, I have tried using eARC to loop the audio signal back into the receiver. And I still get the same result,

I would eventually lose audio. I do use HDMI 2.1 cable (2M).

To Recap v2:

Older Samsung TV and older Marantz SR7012 A/V receiver, new 8K HDMI Cables-Result-AUDIO LOSS

NEW LG OLED C2 TV and new Denon x4700H A/V receiver, newer 8K HDMI Cables-Result-AUDIO LOSS

eARC on both TV sets have been attempted and still have the same audio issues. HDMI 2.1 8K cables used

XBOX Series X multiple times Factory reset but kept games and apps.

There are multiple articles stating audio compatibility via USB. If optical is necessary, there are various HDMI to optical devices available which you may need to add.

https://news.xbox.com/en-us/2020/09/02/designed-for-xbox-new-look-continuous-compatibility/

"Some gaming headsets that utilize an optical cable may require a firmware update to support game and chat audio over USB on Xbox Series X. Soundbars and headsets that do not receive updates may be connected
directly to your televisions optical port."

https://wccftech.com/xbox-series-x-audio-usb/

"Xbox Series X to Support Wireless Audio and Voice Chat Over USB, Astro Gaming Confirms"