Xbox series x losing connection and reconnecting

Discus and support Xbox series x losing connection and reconnecting in XBoX on Consoles to solve the problem; Hello I hope yall can help me with this i bought the series x about a month ago and since then for some reason my xbox keeps disconnecting in game for... Discussion in 'XBoX on Consoles' started by NathanHinojosa, Mar 9, 2021.

  1. Xbox series x losing connection and reconnecting


    Hello I hope yall can help me with this i bought the series x about a month ago and since then for some reason my xbox keeps disconnecting in game for like 10 seconds and reconnects but between that time it causes a huge lag spike and throws me out of games sometimes I've asked everywhere and no one is helping their is also other people complain about this 2 because I mean we spend 500 dollars on a console that is messing up and this hasn't stopped I resarted my xbox I reset my xbox I restarted my wifi I changed my wifi and its still not working plz help plz reply this happens constantly and hasn't stopped

    :)
     
    NathanHinojosa, Mar 9, 2021
    #1
  2. XBF Mohammed C Win User

    Xbox series x losing connection and reconnecting

    Hello NathanHinojosa, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support.

    I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. NathanHinojosa Win User

    Xbox series x losing connection and reconnecting

    Ive seen this same copy and paste a 100 times it doesn't work I've tried everything
  4. RedlineZ Win User

    Xbox Series X Controller Disconnection Problem

    My controllers keep disconnecting from my Xbox series X randomly while playing games. When it happens I connect a different controller and it keeps happening. I have 3 xbox one controllers and 2 series x controllers. I've tried using all of them. I've also gone through all of the troubleshooting steps, made sure controller and console updates have been done and have reset and reconnected the controllers multiple times. I've even tried saving the game soft resetting the console then restarting and reconnecting a controller. I cannot play the trial or opens in FH5 as those are multiplayer races and you cannot pause or rewind or you lose your place. Does my console have a defect with its bluetooth connection?
  5. numanrocks125 Win User

    Whenever I try to play a game I get signed out...

    I lose connection to xbox live and it automatically reconnects to xbox live, I have a wired connection :)
  6. ChookiPooki Win User

    Xbox one controller disconnects when I lose connection to the internet

    I know why my internet keeps disconnecting. What im saying is my controller disconnects when i lose connection. It will reconnect but on rare occasions it will not turn back on. Dont worry about the wifi part. All I need to know is if the controllers are
    supposed to drop conneection and then reconnect when the xbox all of a sudden loses internet connection. I dont lose control of the wifi.
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Xbox series x losing connection and reconnecting

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