Xbox series x light is on but unresponsive

Hello, according to your explanation, I believe you will need to follow the instructions on this link and your issue should be resolved.

How to reset your Xbox console to factory defaults | Xbox Support.

If the issue persists, I believe that your device needs to be serviced. To request service, follow the instruction on this link Xbox Support and submit a service order.

If you are unable to create the order yourself, please contact our Xbox Live Support for more assisstance.

Xbox Support

https://youtube.com/shorts/ykEbNT9gOYg?si=pnybxo9rAeE8iEWE

Here's a recording of what it does

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

- Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds, and then plug the power cord back in.

- Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

- Continue holding the Pair and Eject buttons for 10-15 seconds.

- Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

- The console should power up and take you directly to the Xbox Startup Troubleshooter.

If your console doesn't have an Eject button, you can bring up the Xbox Startup Troubleshooter on this console by holding only the Pair button (steps 3 & 4) and then pressing the Xbox button. Continue holding the Pair and Eject buttons for 10-15 seconds.

- Once you see the Startup Troubleshooter, select Factory Reset and then choose "Keep Games and Apps"

- Once the Reset is complete, you'll be prompted to sign into your console using your Microsoft account credentials, after which you'll choose your preferred settings and your console should display normally again.

NB: A factory reset keeping games and apps will not delete your game saves as they are backed up in the cloud and will resync once you've signed in.

Hope this helps.

Hi Jesse,

Thanks for the tip with the bind and eject button, got to the trouble shoot screen but have the system error E100? Can navigate to the reset buttons but when pressing them nothing happens?

Thanks for the help

Oh I see. The console will need to be repaired unfortunately