Xbox Series X keeps shutting down

Discus and support Xbox Series X keeps shutting down in XboX Insiders to solve the problem; This problem happens to me only on next gen 2k21 when playing Rec or park (online). Xbox would randomly just turn off. I turned off variable refresh... Discussion in 'XboX Insiders' started by /u/Real-Board7942, Nov 20, 2020.

  1. /u/Real-Board7942
    /u/Real-Board7942 Guest

    Xbox Series X keeps shutting down


    This problem happens to me only on next gen 2k21 when playing Rec or park (online). Xbox would randomly just turn off. I turned off variable refresh rate on Xbox settings and now my Xbox will make a weird noise and turn off when playing Rec on 2k. Most likely a problem with the game ? Don’t know what to do

    submitted by /u/Real-Board7942
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    /u/Real-Board7942, Nov 20, 2020
    #1
  2. ColeDeSilvey Win User

    Account

    Maybe Xbox Live is shutting down on the 360 to make way for the series x/series as s?
  3. yzMICHAELzy Win User

    Xbox Series X Keeps Shutting Down

    Hello,

    Thank you for your assistance, but unplugging and plugging the HDMI cable back into the HDMI port seems to have solved the problem. The console no longer shuts down. I have not experienced any problems lately since then.
  4. Ra'adSa'ad Win User

    Xbox Series X Keeps Shutting Down

    I have the same issue with slight differences at some point when I install a new game that doesn't have saved data in my account it is working smoothly with no issue. but if I run any game I have already saved on my profile, when this game tries to load my profile, Xbox series X shutdown but the controller still lighting. no heating issue, power, or display.

    Advice to you: Try to install a new game and check if you have the same issue as I facing
  5. Francia J. Win User

    Xbox Series X Keeps Shutting Down

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    The HDMI cable may be loose wherein the console requires for it to be securely plugged in. As long as you don't encounter the same issue again a repair or replacement is no longer needed but please make sure to thoroughly test it out just to make sure.
  6. yzMICHAELzy Win User

    Xbox Series X Keeps Shutting Down

    Hello,

    Thank you for your assistance, but unplugging and plugging the HDMI cable back into the HDMI port seems to have solved the problem. The console no longer shuts down. I have not experienced any problems lately since then. I appreciate your assistance.
Thema:

Xbox Series X keeps shutting down

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