Xbox Series X keeps powering itself off

Hi Jim! I'm more than happy to help you!

I'm sorry you are experiencing this with your Xbox Series X console. I understand that you have performed troubleshooting steps yet to no avail as I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

Your console might be getting improper ventilation. If yes, follow these steps:

Turn off the console.
Wait at least one hour.
Move the console to a well-ventilated spot.
Turn on the console.
It is important to make sure your console is in a cool, well-ventilated place. Remove any objects on, under, or right next to the console.

Reset the internal power supply:

Unplug the power cord from the console.
Wait 10 seconds.
Plug the cord back into the console, and then press the Xbox button  on the front of the console.

If the issue still persists, I would highly recommend you check your free warranty repair options for your Xbox Series X console by signing your account and registering your console serial number using the link below:

https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I already do all of that. I keep it on the floor vertical with the vent open at the top. It's a hard wood floor. I've plugged and unplugged it dozens of times and did several hard resets. Nothing works.

I appreciate the response Jim and I understand.

Since you have already exhausted all the workarounds the problem still remains, it is most likely that there is an internal issue on your console. In this case, it would best to request for your Xbox Series X free warranty repair options.

However, if your console is no longer covered by warranty, you can check the out-of-warranty repair options using the same link under "Out-of-warranty service" costs:

https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

I hope this information helps.

Best Regards,
Darhyl

Hi, If you didn't know, the Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power. It can also hard crash, even when playing relatively low-powered games like Minecraft.

The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.